In general our experience replacing all of our windows and front doors with Nordik has not been pleasant. Today was different. Luc and Burkay arrived on time to replace our front door that had become discoloured. They were efficient, tidy and respectful of our home. If this review was based on today alone, I would happily give 5 stars because of our experience working with Luc and Burkay. We were more than satisfied with their work and professionalism.
- Approximate cost of services:
- $30,000.00
- Company Response
Hi KB, thank you for sharing your feedback and for highlighting the excellent work done by Luc and Berkay. They are valued members of our team, and we are pleased to hear that their efficiency, tidiness, and respect for your home made a positive impact. We acknowledge your past experiences with us were not satisfactory, and we sincerely apologize for that. Since the time you first ordered from us, we have made significant improvements as a company. We strongly believe that your previous experience does not reflect who we are today. Newer team members like Luc, Berkay, and many others have played a big part in this positive change. While we hope you won't need it, please know that we are here to help with any future warranty needs you may have. We are committed to ensuring that any issues are handled to your complete satisfaction. Thank you for giving us the opportunity to serve you again and for your patience and understanding.