Full home window and door replacement
We went with Nordik after reading many reviews and am sorry to have done so. The project was large and the front door and patio door go in next week. That being said this review is for the work to date.
Install crew: (Mike) - no respect for the house. My house was filthy in mud as no drop cloths were put down on the second day. Every window was ripped out literally as the photos will show and the drywall with it. Ive done windows in our last home and nothing like this.
Basement integral windows were left with 1 gaps on top and after hours on the phone the crew came back and put a bead of silicone. I asked for spray foam and was told no. The basement is now a freezer and I honestly regret replacing the 30 year old windows.
The soffit was removed to get windows in on the front of the home and wasnt put back properly.
The amount of debris left on the roof after install and on driveway and grass is despicable. How do you leave someones property that way? The windows were left dirty and my one request to remove the exterior stickers was answered with they will come off in the wind. Well its been three weeks and those stickers are all still on. How am I to remove them from the second and third level windows?!
For 40k I expected a proper install and that definitely hasnt been the case. Rooms that were warm are now cold and you can hear everything outside. This has been a disaster and a disappointment. Giovanni was a pleasant salesperson to deal with however the install crew not as much.
- Approximate cost of services:
- $40,000.00
- Company Response
Hello John, we apologize for your experience and that you and your home were treated in such a way. As mentioned we do have a different team coming next week to install your doors and have now scheduled time to address the concerns brought forward about your windows. We hope to be able to provide you with a satisfactory resolution to these issues and leave you with the finished product you expected and deserved when signing on with Giovanni and with Nordik. We'll see you soon.