Bay window, bedroom windows, kitchen
Bay window installed was the wrong size. Three different times window is measured. Bay window has mark between glass. New bay window comes after me calling constantly for updates on other window problems and middle glass has mark on it. This will need to be ordered. I started with Nordik June 30/2022 as a brand new customer. This bay window came October 13/2022 and again the middle glass has a mark between them. My bedroom window first came with a broken screen, new screen comes and its to small(Warped) guy has to come again to remeasure and order a new one. Daughter room window the insulation pushed on the window needing it to be fixed. Both windows weather stripping needs to be replaced and these r brand new windows. Constantly on the phone with this company getting updates trying to figure out what happens next. And its me calling company they havent updated since beginning. Extremely disappointed in this company product
- Approximate cost of services:
- $10,000.00
- Company Response
Hello Dd, we are sorry to hear that this week's service call was unsuccessful in resolving your concerns and that additional time and replacement parts are required. The technician who was at your home has provided all of the details needed to address the outstanding issues at your home, we will order and manufacture the required parts and contact you to schedule the repairs as soon as everything is ready. We are sorry for letting you down and trust these matters will be resolved shortly.