Nordik Windows And Doors

Windows & Doors Installation & Service
Mississauga ON L4W 2N3
Write a Review
Write a Review


Private User
Private User
Private User reviews Toronto, ON
0/10

PLEASE READ ....HORRIBLE

I had a front door and front window replaced. I had many issues with the front window, and they said they would send someone out. Since than they have sent out some 3 times to do the inspection, the 2nd and 3rd time being the same person. After the first person I had to repeatedly call and leave voice mails, send emails and even letters until I finally got a response. Then they said they would send someone out who is a manager, when he arrived he brought laptops and took measurements and reassured that it would be taken care of and fixed. Weeks went by and no contact so I reached out again and they didn't know what was going on so they sent the same guy out again, this time he came with just a tape measure and said the window would have to be replaced. After MONTHS of being jerked around I was frustrated especially because this window was from my daughter's nursery, so we got into a little argument and the man proceeded to WALK AWAY. Who walks away from a custom during a service call? As he walked away I asked when the window would be in he said I know know I have to order it and proceeded to walk to his car. The window is not...
- level
- squared
- 2 window doors are uneven
- exterior caulking is botched
- interior trim is horrible with nail holes everywhere
- parts of the drywall are ripped
- handel to open doors keeps popping off....
There were also some minor things on the front door that need to be fixed.

So if your looking for a new door or window please don't make the same mistake I did and go the cheap route, spend a little bit more and get the professionals in there and get quality installed.

Approximate cost of services:
$5,000.00
2 of 4 people found this review helpful.
Was this review helpful?
Company Response

Hello there, we are so sorry to hear about your experience. We find this lack of service you have received to be completely unacceptable. Please get in touch with us at reviews@nordik.com so we can assist and take the appropriate internal steps to ensure this does not happen again. Thank you.