Owner (Eric) is rude and workmanship is horrifying
I recently had the unfortunate experience of hiring Eric and his team for some masonry work on my property, and I feel compelled to share my experience to warn others about their unprofessionalism and subpar workmanship.
Poor Quality of Work
The quality of the masonry work completed by Eric and his team was significantly below industry standards. The mortar was unevenly applied, resulting in an unsightly and unstable structure. Several bricks were misaligned, and the overall finish was rough and inconsistent. This level of craftsmanship is unacceptable for any professional service, let alone one that demands a premium price.
Unprofessional Behavior
Eric's demeanor throughout the project was nothing short of rude and aggressive. From the onset, he exhibited a confrontational attitude that made communication difficult and stressful. He frequently dismissed our concerns about the work quality and showed little interest in addressing any issues we pointed out.
Demanding Payment Before Completion
One of the most troubling aspects of our interaction with Eric and his team was their insistence on receiving payment before the job was completed. This demand was made aggressively, with Eric becoming increasingly hostile when we refused to comply. In any professional transaction, it is standard practice to ensure the customer is satisfied with the completed work before final payment is made. Erics approach not only breached this trust but also suggested a lack of confidence in his teams ability to deliver a satisfactory outcome.
Conclusion
In summary, my experience with Eric and his team was deeply disappointing. The poor quality of work, combined with Erics rude and aggressive behavior, made for an extremely negative experience. I would strongly advise anyone considering hiring this team to look elsewhere for a more professional and reliable service. Save yourself the stress and ensure you hire a contractor who values quality work and customer satisfaction.
- Approximate cost of services:
- $25,000.00