KMAX Hardwood Flooring

Kmax was recommended by my interior designer, who had previous experience and quality work from Mirek and his team. My experience wasn't great, and it was a very straightforward job. The job included removal and disposal of baseboards and floors in three rooms of a condo, totalling about 1k sq ft, and installation of underlayment & engineered floors, including installation /refacing of stairs (which Kmax subcontracted to another company, who did a fantastic job). The removal team was quick, efficient, and cheerful. The flooring installation could be better. Some of the flooring planks squeak when you walk on them, others sound hollow underneath, where it seems these planks weren't glued down. The installer didn't use a heavy roller on the floors following installation, so it's not a smooth finish, you can feel the edges and end of the planks under your feet in places. The worst part was the baseboard installation, which was a real hack job. Mirek reluctantly agreed to remove and dispose of them after my interior designer advocated on my behalf, and removed them from the bill (although the final bill was equal to the original quote including the baseboards due to "unforeseen time to complete the job"). My interior designer had to step in again to get Mirek to honour the quote. I had to get my own contractor to install the baseboards properly. Communication was poor, Mirek was slow to respond, if at all. I purchased the hardwood through my designer from a distributor and not from Kmax. Happy with the that choice, at least.