Kdm Home & Gas

I enlisted the services of KDM Gas, to install a complete HVAC system, including furnace, AC, ductwork, and water heater. The owner of KDM gas Dan, assured me the job would take no more than two weeks. I scheduled my vacation to be on hand. Dans sheet metal guy Stephen, showed up only three days out of the entire two week duration. Dan sad his guys were either sick or on other more urgent jobs. In total, it took KDM three months to complete all the work.

As soon as the cooler temperatures set in. The furnace would shut down before reaching the desired setting on the thermostat. Upon further inspection, I noticed that three vents were not blowing air. I ended up calling a different contractor to see what was going on with the system. He told me that the furnace has been cutting out because is was reaching the high limit temp cut off. He told me the ductwork configuration is too narrow and was not built to the proper specifications. Not long after I noticed a loss of air pressure throughout the house. The top of the ductwork blew off, spewing out air out into the laundry room. Dan sent over somebody to take a look. They ended up using a sort of gray paste which they called ductseal and told me not to use it for 24 hours. The next day it was still leaking air. Dan again sent somebody over with a pail of ductseal.

Dan couldnt be bothered to stop by even once throughout the entire duration of the job to check on the progress. He relied solely on his inexperienced tradesmen for information. It seemed as though everyone Dan had working at the house was very young, and mostly all apprentices. No one was working with any sort of drawings or instructions which I thought was odd. Not one vent cover in the house would sit flush to the floor. They used Gobs of silicone to fill in gaps in the returned air duct. Although Dan has sent his apprentices, to fix some of the minor issues. The main problem of the undersized ducts and air escaping from the air Plenum still persist.

Booked for someone to come and repair my leaking gas fireplace. The lady who booked it did not listen to my instructions and booked for the wrong time when I was NOT going to be home and I had to reschedule o Sunday and cancel my plans. They installed a custom made shelf above the outside fireplace vent, caulked it, and shimmed the vent out. I was not happy with the work from the first technician so the owner called me to rectify the situation. Another technician came out the next day and fixed the problem. I appreciate how efficient and caring the owner was.

My old pool heater had reached the end of its life. KDM quoted me a new pool heater replacement. I called Daniel at KDM and he said that they had the right Hayward pool heater in stock and that they would install it the next day. I was thrilled and couldn't have been happier. Daniel and his crew came the next day and completed the installation of my new Hayward H250FDN pool heater, in time for Labour Day weekend! Daniel and his crew did an excellent job and were very professional. I highly recommend KDM Gas for any service needs!

Thanks to Daniel and the team at KDM for the professional service provided in getting the gas line for our pool heater installed. Everyone was courteous in their communication and explained what was happening in each step of the process. We're happy with the job done.

My fireplace kept shutting down with the Pilot off too. It turned out that the Pilot needed adjusting and increasing as it was not heating the sensor enough. Technician was very knowledgeable and did a great job of servicing, cleaning and adjusting. Very clean job with no mess at all. Highly recommend.

Josh at KDM serviced my 20 year old gas fireplace and made it run great and look new highly recommend.

I highly recommend using KDM Home & Gas. We needed to replace our 25-year old furnace and old AC unit and Dan was very quick to come to our house to assess the work. Dan designed a cost-efficient solution to update our old set up to accommodate a modern energy-efficient HVAC system and AC unit. His experienced and knowledgeable team did a fantastic job with the installation and expertly problem-solved a few issues related to our old house. Dan was transparent and upfront about the cost and different options, he and his team came when they said they would, responded promptly to communications and were true professionals. We had a great experience with this company from start to finish!

Called Dan at KDM a few times for repair or advice - always picks up phone or gets back right away. Polite, timely, efficient service. Just had a pool heater and pump installed. Justin and Josh were excellent technicians. Professional, tidy work, and the unit is working amazing. They took us through everything after so we would know how to run it. Highly recommend this company. Cheryl and Dave

A big thank you to KDM .Two days before Christmas they came out on short notice and put in a new furnace and saved Christmas . Great service , I would highly recommend them Thank you again KDM
Laurie

We recently purchased a home with two gas fireplaces. One of them would not stay on although the pilot light was lit; the other had a flame so small you could barely see it. Tyler and Kyle were amazing. They arrived on time, were super friendly and in no time both fireplaces were cleaned and working great. I highly recommend them.