WATD Inc.

Basement Renovation
Richmond Hill ON L4C 3G8
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HomeStars  >  Decks in Richmanhill  >   WATD Inc.  >  Deck stain
Marlene
Marlene
4 reviews Markham, ON
1/10

Deck stain

Abbas is a lovely person who cares very much about his customers’ satisfaction. According to other reviews, he might be very good at building and repairing decks. Unfortunately he did not have experience with staining, which he did not tell me in advance. The staining is awful and I now need to find someone to strip it and start over. In addition, he damaged the hardwood floor in my living room dropping his sanding machine and made it worse when he tried to fix it. Now I have to pay a flooring person probably hundreds to repair the damage. He did return my deposit without an argument, which I appreciated very much.

Approximate cost of services:
$1,000.00
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Company Response

Hello Marlene,
Hope you're doing great!

Thank you for taking the time to share your details feedback with us. I’m sorry to hear that your experience hasn’t met your expectations on this occasion. It sounds like we were not able to correctly identify what you were expecting and need, and due to the material and the stain colour provided by you, depict and create what was your expectation.

I’ve shared this with the team so we can make our endeavour for identifying a costumer expectation a little more accurate and clearer . Please do reach out WATD Inc. if we can assist further.

Kind regards
Abbas