My recent experience with Empower was excellent. Starting with Tommy who objectively walked me through my options on the replacement of my 14-year old hot water tank. He was honest and transparent and offered a competitive price, with a no surprises guarantee. It continued with two professional installers, Behzad and Mehdi, who were experts at their craft and, throughout the installation, letting me know next steps including interruptions to our water and gas supply. They were very careful in removing the old 75 gallon tank and were very clean.
All communications, verbal and email, were clear and concise with no pressure sales tactics at any time. Tommy, Behzad and Mehdi were very knowledgeable with the product and its installation. I would highly recommend Empower and would encourage dealing with the three individuals that helped me. Empower is impressive.
- Approximate cost of services:
- $4,000.00
- Company Response
Hi Peter, we're so glad to hear that you've had an excellent experience with our sales team as well as our installation crew! We always strive to provide the highest level of service to all our customers and make sure they are educated and comfortable before going ahead with the purchase. We hope you are enjoying your new products and please don't hesitate to give us a call if you ever have any other HVAC needs!
Cheers!~
Team Empower