Osm Construction

I wanted to like the work as much as I like the guys. There is a lot to like; the price, the way the job started and the hard working crew. The overall outcome is not too bad, not great, but not too bad. Where things go south is with the communication, the finishing and promises not kept. The job started great, on time, a week early in fact. Excavation went alright although they dug too wide a trench for the driveway curbs so when after the curbs were poured there was a 8 inch wide and a foot deep trench that we had to fill. After the framing and the concrete was poured is where the issues are. The day after the pour they arrived early at 7am to remove the framing which was done haphazardly in like half an hour, leaving stakes half broken off still in the ground and so many nails scattered around the property and driveway. Must of picked up about two dozen of them. Then, I didn't hear a thing from them for over two weeks despite reaching out with my concerns multiple times. The main issues were due to the large amount of seepage of concrete under the framing which would affect water drainage along the walkway down the side of the house and was the reason the couldn't even remove the stakes because they were embedded in the underflow of concrete. There was also seepage around the edges in a few spots that made it look messy and unfinished. On the day they were to finally come back to fix all the areas I showed them previously and that I made myself available to be there for, it was getting later in the day and they hadn't shown up. I tried contacting them a few times only to get a call later saying they were running late at another job and would come the next day, a day I wouldn't be able to be there for. They did show the next day with the saw to cut away all the excess concrete and trim around the rough edges. They just so happened to miss a few areas around the edges. They actually cleaned up the harder areas, raked and removed the larger pieces of concrete left on my driveway and the work they did complete looked great. Because of that, when they came to collect final payment and I showed a couple spots they missed, they promised they'd be back the next day to clean it up I believed them. A week later, no show. I contacted them saying it would be the last time and that I had the pavers coming to pave the driveway and I was doing the landscaping and to come within the next two days before that as to not make a mess with concrete dust on the new asphalt and landscaping but again, no show, no contact. I told them I would be writing a review and they said how important word of mouth is. From the beginning I told them I am planning on continuing the walkway to the backyard as well as pouring a large patio next year that they would of got the job for. I really wanted to like these guys but I'll be looking elsewhere.