NEVER HIRE THIS COMPANY
I have never written a review about a company on-line prior to this, but I am hoping my experiences will help others to never have the same issues as me. In early June 2021 I contacted Elite to have my dryer repaired. They were able to come fairly quickly (June 12th) to have a look at it. We were told that parts would need to be ordered and that it could take up to 5 weeks for them to come in. I decided to go the repair route versus buying a new dryer. It is now September 21 (14+ weeks later) and we are still waiting for parts. I have phoned both the company in Regina and the Head Office in Manitoba numerous times (August 23, Sept. 9, 16 – twice, and 20). The one time I did actually speak to someone in Manitoba he promised to look into the problem and either he or someone from Calgary would give me a call back in a couple of days. I have not received a call back despite leaving my name and number and a detailed message. Right now, I just want my money back so that I can go and by a new dryer.
The only good part of this is that I only paid 1/2 of the expenses
- Approximate cost of services:
- $500.00