Ra Appliance Repair

Appliance Repair
Toronto ON M3J 0G5
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Appliance Repair
Ra Appliance Repair
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66%

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Reviews by rating (past 12 months)

Reviews for Ra Appliance Repair

Average customer rating:
7 10 (61 reviews)

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Artiom
Artiom
5 reviews Toronto, ON
10/10

Combo Washer and Dryer

My tenant call me for stop working washer .
I called Ra for same day service , technician arrived , Repair the issue and solved the problem.
My tenant happy as I am!!
Recommended to everyone!

Approximate cost of services:
$230.00
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Company Response

Happy tenant happy life!!!
Thank you!!

Yulia in Burlington
Yulia in Burlington
1 review Toronto, ON
10/10

Samsung washer

My washer was leaking and not working properly.
Called RA,they quickly responded to my problem.
Same day.
Great customer service , really recommend.

Approximate cost of services:
$230.00
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Company Response

Hey stylist I'm glad that your washer back to business!!
Thank you so much for your feedback!

Sergey in Windsor
Sergey in Windsor
1 review Windsor, ON
10/10

kitchen

My washing machine was broken. Called in technician came fast in a few hours. He was very polite and professional. figured out the problem very fast and fixed it on the spot. great service !

Approximate cost of services:
$450.00
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Company Response

Sergey was a pleasure working with you!

Daniel
Daniel
3 reviews Vaughan, ON
10/10

Fridge

Very happy with the job that was done by the company.
Called for emergency repair !!!
Technician arrived in hour window and fixed right away!!
Recommended to everyone.

Approximate cost of services:
$280.00
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Company Response

Hey Daniel was a pleasure work with you.
We understand how Important good working Fridge in a big family. That's way we offer same day service call.
Thank you!!

Private User
Private User
0 reviews Toronto, ON
10/10

Dryer Repair

Fast response for my dryer repair. Just what i needed. Highly recommended if you want fast response.

Approximate cost of services:
$190.00
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Company Response

Thank you for your feedback!

Duke19
Duke19
0 reviews Vaughan, ON
10/10

Amazing Job - Washer Repairs

Had a great experience with the labours and owner of this company!

Would greatly recommend this to anyone in need of appliance repairs.

Approximate cost of services:
$199.00
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Company Response

Hey there
Thank you so much for the review.

Private User
Private User
Private User reviews Mississauga, ON
0/10

Fake business - collects so called fake diagnosis fee

my GE washer at a rental condo was making noise. i searched for repair service online and found RA appliance website. there was a link on the website to book appt and i made it. The guy who called me to book appt who claimed to be the owner and said will send his tech, showed up himself (calls himself Tom). Tenant who let him in confirmed that the fake technician looks the washer from a distance for 2 min without touching anything and calls me and asked me to meet in the lobby of the building. he told that he checked the washer and it would cost 700 parts and $300/day labor (implying he may need multiple days to install the washer part). therefore the cost is more than brand new of the same washer plus install. so he knows no one will agree to such proposition and he can collect his fake diagsosis fee which is all he was interested in rather than any repair. His demeanor was as if he is from a mob family. i asked a written invoice stating what he said and he said i will get it after i pay him. he then sent me a link to pay via email and to my surprise, the email vanished from my inbox after paying using credit card. this suggest that he is a fake business. i want to report it to other consumer protection agencies. Hopefully this review would help others to not fall in the TRAP.
By the way, i found a real technician and he confirmed everying Tom said is false and fixed the washer for $245. i caontact him 2 days ago prior to writing this review and politely asked him for refund and got no response.

Approximate cost of services:
$90.00
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AC
AC
1 review Toronto, ON
0/10

Unreliable & fraudulent

My Whirlpool wall ove had no power after self cleaning cycle. I read that it is a common problem with these ovens & typically the issue was a broken thermal fuse. When Zach from RA Appliance Repair came to do the diagnostics. He diagnosed a failed main control board which would cost $387.99 + tax & $199 + tax for labour & it would take at least 1-2 weeks to get the part. I asked him to check the fuse but he refused insisting that the problem was the board. I paid him $80 cash for the diagnostic but declined to order the part or agree to the service. I found & bought the part myself for $287! I called RA & spoke to Tom to ask him why there was such a huge difference in price. Tom said they had “fees” which increased their price! We found another technician who diagnosed that it was indeed THE THERMAL FUSE a $30 item! I called RA to complain & Tom said he would talk to Zach & get back to me. Still waiting!

Approximate cost of services:
$80.00
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Private User
Private User
Private User reviews Toronto, ON
0/10

Dishonest and unreliable

Do not hire and stay away!!! In January 2021 our washing machine broke. Waited 4 months for a new pump to come in. RA came and installed the pump and said it was under warranty. Pump does not work. Repeated emails and phone calls and no response. The pump is apparently under warranty with Whirlpool but despite repeated requests won't send us a copy of the invoice that we paid for the pump so that we can get reimbursed with Whirlpool since they refuse to respond. Countless hours and effort and stress dealing with this company for nothing. Who does this to a couple with a 1 year old during times like this? Completely dishonest and disheartening.

Approximate cost of services:
$500.00
1 of 1 people found this review helpful.
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Daniel
Daniel
1 review Toronto, ON
9/10

Good Service

the guys are great, they repaired everything very quickly and with high quality, very pleasant and cultured, my refrigerator stopped working, I called the number on the website and the master came to me after 30 minutes, he immediately realized what was broken and fixed everything

Approximate cost of services:
$95.00
5 of 5 people found this review helpful.
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Company Response

Hey Daniel
Thank you.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Ra Appliance Repair

APPLIANCE REPAIR Your Local Appliance Repair Company TSSA licensed repair of Gas, Electric and Induction appliances, including refrigerators, wine coolers, freezers, ice makers, dishwashers, washers, dryers, stoves, ovens, cooktops, ranges, microwaves, top range hoods, outdoor gas grills and more. Residential and Commercial. Plus, get a FREE house-call with your repair. ...
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