Service /concern call follow up
I was pleasantly surprised at the prompt response to my call and sending an employee to follow up on my concerns about possible animal damage to my roof (3 years after the roof was finished). It was especially impressive beecause the concern was small and unlikely to warrant a large scale project to fix. However, Global One understood that ignoring the problem could have a greater impact for the homeowner in the future.
Global one was understanding of my concerns and availabilty and scheduled a time that worked for me. They were professional and provided photos of area to explain what they saw when they assessed my roof. It turns out that my roof is still in perfect condition years later!
It's important when choosing a roofing company that service is readily available even after a previous job has been completed and money has been collected. The professional service for these little nuisance jobs is just as important as big jobs.
If you do not want to lament "if only hindsight were foresight", choose Global One.
Ruby
- Approximate cost of services:
- $1.00
- Company Response
Hi Ruby thank you for your feed back .we are happy that we solved your issue and look forward to working with you in the future
Sincerely Peter and Global one roofing team