Panes Window Manufacturing

Panes was great to work with. I appreciated that the pricing was completely transparent, line by line and instantly available. David and the team we’re extremely responsive, replying almost instantly. Pricing was comparable to factory direct, time to deliver was a whole 3 weeks faster than the next closest, because they paint in house, vs other suppliers sent materials out to get painted. Would highly recommend.

While the purchase experience was fast and easy, I was really blown away by the quality of service and support I received from Panes.ca. FedEx was hired to ship the new windows to my home, a fee that, while expensive, was acceptable in return for the convenience of fitting into my busy schedule. After FedEx picked up the windows from the manufacturer, they notified me the next business day that they would not deliver the windows to my home! Apparantly they threatened to return the windows to the manufacturer without a refund unless I paid them an additional $240 to cover the cost of a smaller delivery truck that would be needed to reach my home. FedEx took no responsibility for their inadequate cost estimate! To my astonishment, panes.ca volunteered to cover the additonal cost of delivery! I am surprised and delighted that such integrity and courtesy still exists in the world, and especially this company. I cannot recommend them highly enough. Just fantastic!

Very happy with the windows. Communication was a little slow but the price is good and the workmanship is top notch

David and his team were wonderful. They were very professional and had very competitive prices.

After researching and getting quotes from a few different window companies to replace 1 large 8 foot by 6 foot window at the front of our house, we decided to go with Panes. Panes offered the most competitve pricing, they are backed by many great reviews, and were very upfront with the price (they have a great website).

During the ordering process, we received great customer service, all of our questions were answered. The window itself, it looks great, is high quality, and it is exactly what we wanted. The installers did a great job, very professional and courteous.

Thank you to David, and to the entire team at Panes for delivering a great product, on time and at a great price.

I have a few more windows to replace and can't wait to get put in my next order.

They did a great job. The work was finished a week ahead of time and were very speedy with answering my questions

Windows are excellent. Dave provided immediate, concise, expert help via chat to clarify dimensions and the best window features for my install. Windows were ready early even though Panes was busy and indicated production was fully scheduled.
Price is comparable to big box stores for in stock inventory, but custom sizing, configuration and quality make Panes way better value.
Great focus on customer service, I had a small problem with my order and they came on site the next day to fix it.

Bought 1 windiw online from them. Very helpful live chat and good quality windows for a great price. A++

replaced a window in a pre 1890 farm house.window fit perfectly even though it was weirdly sized

Ordered 3 windows directly off their website. Great set up if you want to purchase windows directly, would definitely recommend.