Faial Heating And Cooling Inc

I contacted Scott for a quote to install a full hvac system in the house I was building . He was the most honest and felt like he was more trusting them any other contractor we had come by . Everything he told us for time line , pricing and starting was exactly as discussed , and on top all his pipes were straight like he used a laser . We had them install all the duct work, furnace and ac in our house . They go above and beyond by sealing EVERY single joint and connection with sealant paste . Not sure where these bad reviews came from because Scotty was incredible and I cant see him being rude or disrespectful especially to a customer . Any issues that we thought came up he came same or next day ( even though they were both false alarms ) . Cant say enough good things about the quality and craftsmanship HIGHLY recommend faial heating and cooling !

We were extremely lucky to have Faial Heating & Cooling replace our furnace that have given up at a time of deep freeze weather.
The owner, Mr. Scott, a highly trained professional uncomplicated and autonomous, provided us the equipment at a far much less cost the what we were expecting.
Quick and perfectly Installed it with attention to detail - nothing left behind! At the end, still had the kindness to give us instructions!
I highly recommend Faial Heating & Cooling to all home owners around the world - lucky are the ones that can access his services!

WE WISH HIM EVERY SUCCESS IN THE FUTURE.

We were provided amazing service by the owner. He went through all our options and was straightforward and honest with all the work we needed for a new furnace and AC in our new home. I’ve recommended them to family and friends because I know they will give them quality service and be honest with the costs! 10/10 recommend!

I contacted Faial Heating & Cooling for the purchase of an AC unit. We have had the AC unit for 8 years now and have had zero issues. The job was done to our complete satisfaction. Since the initial contact to the completion of the work, we had a great experience. The job was perfectly completely and all the wires were neatly tucked. The AC unit was even mounted for us in the best spot recommended by Faial Heating & Cooling. We will continue to recommend this company because they are professionals.

Scotty from Faial Heating and Cooling Inc., was professional and great to work with. He responded to our call quickly and repaired our AC within 24 hours. He is very detailed and work was very tidy. I would recommend contacting him as he is very knowledgeable if you need assistance with your AC or furnace.

Very fast installation but don’t let you ask questions , don’t won’t complaints!
There two things that I didn’t like .
He said :
If you are not happy with my job don’t call me anymore!

Scott is rude and impolite.

Bad costumer service! It is all about the money! Could be a good professional I don't know but costumer relationships very bad! Came to see my machine and try to sell me a new one right away!

I highly recommend them to my family and neighbours. Good service and very neat work. My folks home was serviced couple years ago with no issues by the same company. Everything has been running great.