Emporium Railings

Railings
Toronto ON M9V 1H6
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HomeStars
Railings
Emporium Railings
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31%

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Reviews by rating (past 12 months)

Reviews for Emporium Railings

Average customer rating:
6.5 10 (2 reviews)

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Al Esguerra from Markham
Al Esguerra from Markham
3 reviews Markham, ON
3/10

Front Porch Railings & Pillars

I had my Front Porch done by Carlos late summer 2013. To make a long story short, I am not satisfied with his service! First of all, he promised an install date which he was very late on. Then he ruined the soffit while installing the pillars which we had to ask for him to replace...and he did.
After installing the rails and pillars, he could not complete the job since the trims for the pillars were missing. The trims were finally installed after 5/6 weeks after. By spring 2014(not even 9 months), I find out that the paint on the trims he had installed all cracked and started peeling off. The whole point of getting aluminum pillars/post is to have 0 maintenance and now I have to paint the trims?!? So I called Carlos and he promised to change them...to this day (it's March 2015) and still no word and contact from Carlos!!! So I'm being very generous on giving this company a 3 out of 10.

Approximate cost of services:
$1,300.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

I'm really sorry to hear that.
We have changed our column supplier since then

Lourdes Arrieta from North York
Lourdes Arrieta from North York
1 review North York, ON

First Review

10/10

Railings

Carlos and his crew came to my house and installed the railings in my front porch exactly as he promised, very clean and excellent workmanship.
I highly recommend to call this company

Approximate cost of services:
$1,800.00
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Company Response

Thank you for your business.
It was a pleasure working for you

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Emporium Railings

We provide our customers with the easiest and most economical way to get your low-maintenance worry-free Aluminum Railings, Fences, Columns and Gates to all areas of GTA and Southern Ontario with top-notch installations with an array of designs, styles and patterns. We are known for delivering exceptional railing designs, deck ...
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