Electrical work - Outdoor light installation
I had an external light installed on the back of my house that worked for maybe a week so I thought the light was the problem. I bought a new light and got an electrician to install it and there was no power going through. He opened the switch and the white wire was completely disconnected and must have had a very tenuous connection in the first place to have come apart when the wiring was pushed back into the outlet. I paid over 300 dollars for this and am really not happy with the unprofessional installation that was done, even I can tell there is no way for this kind of thing to happen, the white wire was still absolutely straight and was not even twisted under the marette. If I had bothered to have it fixed earlier I would have called HighBridge to have them correct it for free, but with life being busy I did not so I am out 300 bucks as well as the new electrician's visit. The subsequent visit doesn't bother me because it had to be done, what bothers me is the unprofessional job in the first place.
I was supposed to have a call returned to discuss it, but I was never called back, that pretty much told me that my experience was not that important.
- Approximate cost of services:
- $320.00
- Company Response
Sept 30-It was a pleaseure speaking to you Jeff and we look forward to working together to resolve your concerns.
ChantelHello Jeff,
My name is Chantel and I am the Operations Manager. Would you be open to having a discussion with me via phone or email in order to resolve the issue?