Chris has been our go-to plumber ever since we moved to BC from Ontario. Chris is extremely prompt, very knowledgeable, honest, offers reasonable rates, and is always able to quickly diagnose and repair any issues. Shortly after we purchased our Strata unit several years ago, we noticed what appeared to be a water stain developing on our ceiling. After carefully researching our options for a plumber, we settled on Tulip Plumbing and Heating and we could not be happier with our decision.
Chris arrived and immediately identified a faulty hose upstairs connected to our washing machine that was leaking. He also noted that our builder had incorrectly hooked up the water hoses to our washing machine so that every time we used it on a cold cycle, our clothing was actually being washed with hot water and vice versa when we selected a hot cycle. Our builder mixed up the hose connections! In almost no time, Chris replaced the faulty hose and ensured that the water hose was connected properly.
Fast forward to March of this year and we once again noticed water damage though this time on our lower level near the entrance. We initially assumed that the issue was being caused by a problem with our retaining wall somehow allowing water to penetrate our foundation. We reached out to Chris once more and he again promptly arrived. Chris was able to quickly ascertain that the leak was not being caused by an issue with our retaining wall but rather by a dishwasher leak. To our surprise, Chris did not even charge us for his initial visit and instead mentioned that we could pay him after he installs our dishwasher, whenever the restoration work caused by the water damage was addressed by our insurance company.
After the restoration work was completed by our insurance company, we called Chris and he arranged to promptly install our new dishwasher. Being that we just replaced our damaged floor in front of our old leaky dishwasher, we were of course concerned about possible scratches to the floor during the dishwasher installation process. Chris of course managed to install our new dishwasher in no time without causing a single mark on our floor. Also, the dishwasher we asked Chris to install was a higher end Bosch dishwasher which required a junction box and a few other more elaborate steps during the installation process. None of this was of course a problem for Chris.
If you are looking for a plumber for any type of work, we highly recommended you call Chris! Hopefully we will not need his services again any time soon but when we do, we know that he will be here very quickly and get our place fixed up with amazing attention to detail.
