installation of new air conditioner
They install for me new air conditioner end of April/2018 It wasn't installed properly and till today July 03/2018 it does not work.
All the time only promises and nobody com to fix it .
I will be there in 4 pm, i am coming in 1 hour , i am on my way but never happen. The worst service i ever had
- Approximate cost of services:
- $1,700.00
- Company Response
Hi,sorry for your bad experience with our company but as far as we remember you called us 3 times and we sent technician every time to your house even at 9 O'Clock at night once and 7 O'Clock in the morning and also 9 O'Clock in the morning too to make sure you will be ok, fortunately it wasn't installation errore the technician did his work correctly it was unit failure which that we changed the Acoil for you to make sure you won't have any issue in the future on the same day which that you wrote the review for us and we haven't heard anything after that from you at all unfortunately it happened during the heat season which that we got over booked and got too many new service call and installation because of heat and we couldn't track time because our thech stock at the jobsite because of thechnical issue he had to deal with take longer time so we were behind our schdual but we made it work for you after even beaches of time you waited at your property we offered you free service for next year to make you happy .I hope you won't have any issue in the future and if you have we will be there for you at any time.
thank you
Quantum Air Solution