Hi Kelly,
Thanks for the review! We are so happy that you loved the final results, it was a pleasure working with you.
Happy Holidays!
Hi Usha,
Thank you so much for the amazing review, you made our day! We'll make sure to let the rest of the team know what a great job they are doing :) It was a pleasure working with you as well.
We hope that you enjoy your new mirror.
Take care, stay safe.
Glass Ninja Team
It is always a pleasure working with you! We are so happy you are enjoying your reception partition, it is always the greatest compliment to hear that our hard work is appreciated.
Thank you for all the hard work you put in as a healthcare provider in our city.
We look forward to continuing our friendship and work together.
Warmest regards,
The Glass Ninja team
Glass railing, Glass Wall and Glass Shower Enclosure
Thank you so much for taking the time to share your experience, everyone at Glass Ninja had an absolute pleasure working with you as well.
We hope you enjoy your new shower enclosure for years to come, and keep us in mind for any of your custom glass projects in the future.
Take care,
Glass Ninja Team
Unfortunately the information portrayed in this review is inaccurate and does not provide a truthful summary of events. Below we will outline a summary of the events and how we worked with Steven to resolve his concerns, and then readers can make up their own minds.
1. Steven requested for alterations to be done which were beyond the scope of the project, which we agreed to perform free of charge as a show of good faith.
2. We also agreed to fix a deficiency that was found from our initial installation (a screw sticking out by 1/8") and the warranty item in question in the original review. During this visit Steven began acting disrespectfully towards the installation staff by shouting at them and storming out of the room while the installers were doing the work. Our company has a zero tolerance policy for abuse of any kind from any side, and thus work was halted that day and rescheduled to a different time.
3. A new visit was set up that included the company owner and lead project manager joining to supervise all aspects of the installation. The job was completed as by standard and produced a beautiful final result. We wish the reader could see photos of the project as it was in fact a perfect installation.
4. We have since received confirmation from Steven that he was satisfied with the end result, and have asked him to provide an accurate review, which he has declined to do. It’s unfortunate that some people believe it’s okay to spread misinformation and hurt a small business that works as hard as we do to ensure a positive experience for our clients.
We wish anyone reading this, including Steven, the best of health, happiness and better times ahead. It’s been a difficult pandemic for everyone, let’s spread some positive energy and try to make the world a better place for each other.
With love,
Team Glass Ninja
Thank you so much for leaving a review, we are very glad to hear that you’re happy with the end result! We specialize in gym mirrors, vanity mirrors, glass railings, windows and so much more!
Feel free to reach out to us in the future with any of your glass or mirror needs. It is always our pleasure to deliver high-quality results at budget-friendly prices!
Shower panels in all our bathrooms
Hi,
Thank you so much for leaving a review. We are so happy to hear that you are loving the end result.
It is our pleasure to make sure that your project looks exactly how you've imagined it to be.
Have a wonderful day and stay safe!
Whether you are looking for a glass shower door, glass railings, a glass table, or anything else requiring a custom glass solution for your home or office - Glass Ninja is the team for you. In the last decade, our family has perfected the glass manufacturing, cutting and installation process. Our products are of the highest quality at the most economical price point possible. From contractors to property development companies to home decoration institutes to regular homeowners, we love to work with Canadians from all walks of life. It would be an honour and pleasure to be able to work with you on your next home project.
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PRICE MATCH GUARANTEE: A new glass project can be a big investment – so make sure you get the best price on the market by taking advantage of our Price Match Guarantee. Simply show us a quote from a competing company and we will slash it. And if we can’t, we’ll tell you why.
WARRANTY ON ALL PRODUCTS: Get your glass project installed worry-free with our 2-year warranty on installations combined with the 3-year manufacturer’s warranty for all glass products. Full Disclosure: in our 20 years of installing glass solutions, we’ve only had a single customer claim this warranty. Our glass solutions are long-lasting.
We look forward to showing you the best custom glass solution for your unique needs. From glass shower doors to glass railings, to storefront glass - our expert team can do it all. And because of our direct-from-manufacturer connections, we are able to offer you the highest quality glass solutions at rates that most competitors cannot touch. From regular glass doors down to glass that can literally go from transparent to opaque with the flick of a switch, we offer every high-quality glass solution that is on the market. If we do not carry it, then it’s probably not worth your time.
Give us a call or send us an email, and one of our friendly ninjas will get back to you at superhuman speeds. Have a beautiful day.
