Glass Ninja

Mirrors & Glass
Toronto ON M3H 2R8
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96%

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Reviews for Glass Ninja

Average customer rating:
9.8 10 (164 reviews)

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Private User
Private User
Private User reviews Toronto, ON
10/10

Always first class

Every time we have used glass ninja we have been impressed with their timely response and professionalism. This starts at the contact level and right through to the excellent work and cleanup.

Our glass shower enclosure was done many years ago by another company. In retrospect an error given the issues that have manifested over the years. Glass Ninja took care of one of those issues before and now they removed and replaced poorly installed hinges. A great job. Highly recommended.

Approximate cost of services:
$500.00
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Company Response

Thank you so much for your kind words and for taking the time to share your experience with Glass Ninja.

It's wonderful to know that our team, from the initial contact through to the completion of the work and cleanup, has met your expectations. We understand the frustrations that can arise from previous installations, and we are glad that we could address and resolve those issues for you.

Your recommendation means a lot to us, and we are grateful for your trust and support. Should you need any further assistance or have any future projects, please don't hesitate to reach out.

Thank you once again for your continued support.

Best regards,

Glass Ninja Team

Rostyslav
Rostyslav
1 review North York, ON
10/10

Supply and Install 3 Panel Splashback 88.08sq ft of 5mm Mirror Clear Annealed Glass

Ninja Glass did an amazing job! From estimation to installation the process was smooth. Ordered 3-panel around 90sqft mirror and it looks beautiful. Thank you!

Approximate cost of services:
$2,000.00
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Company Response

Wowza! Thanks for the rave review! 🌟 We’re blushing like a freshly cleaned mirror over here.

From estimation to installation, we're glad everything went as smooth as our glass (and that’s saying something!).

Thanks for making us look good. We'll be here, ready to reflect more of your fabulous taste anytime you need us!

Mirror, mirror on the wall,
The Glass Ninja Team 💎

Rocio
Rocio
1 review Old Toronto, ON
10/10

Great Service

Great servicies, punctuality professional crew.
Vlad and Anastasia very professional and easy to contact. Highly recommend!

Approximate cost of services:
$1,700.00
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Company Response

Hi Rocio,

Thank you so much for taking the time to leave a review ! We hope you are loving your new shower enclosure. It was a pleasure working with you !

Michael
Michael
1 review Old Toronto, ON
10/10

Gym Mirrors

I hired them to install mirrors for my gym. The installation crew were great and they were on time. I would use them again.

Approximate cost of services:
$1,500.00
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Private User
Private User
Private User reviews Etobicoke, ON
0/10

Measurements

They came to my house for measurements, I spoke with someone on the phone who sent me a catalogue. After that, they totally ignored my email responses and my phone calls.

Approximate cost of services:
$10,000.00
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Company Response

We sincerely apologize for the inconvenience you experienced and the frustration caused by not having your calls answered promptly. Providing exceptional service is paramount to us, and we regret that we fell short of your expectations in this instance.

We are committed to resolving this matter swiftly and to your satisfaction. Please accept our invitation to reach out to us again via phone or email at your earliest convenience. Our team is dedicated to addressing your concerns promptly and ensuring that you receive the assistance you need.

Your feedback is invaluable to us as we continuously strive to improve our services. We appreciate your patience and understanding, and we look forward to the opportunity to make things right for you.

Thank you for bringing this matter to our attention.

Warm regards,

Glass Ninja Team
(647)361-3199

Goretti
Goretti
1 review Mississauga, ON
10/10

Bathtub enlosure

Great service from Glass Ninja, from quotation to installation.
Uri and his assistant did a wonderful job installing our tub doors and fixing silicone on our other bathroom enclosure completed by another company. They were vey meticulous and professional. Would definitely recommend them for your glass needs.

Approximate cost of services:
$2,940.00
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fmilligan in Burlington, Ontario
fmilligan in Burlington, Ontario
2 reviews Burlington, ON
8/10

Glass chair railing

The only contractor to come to my home to quote. A fair price for the railing and two stainless steel hand rails. The work on the railing installation was fine but the two men had some difficulty with the hand rails. That installation is OK but it is off slightly. I also paid $1000 to have the old railing removed. The old railing was removed too soon and I waited for three weeks with a dangerous unguarded hole in the floor.
Over all the people were friendly and co operative and I would highly recommend them.

Approximate cost of services:
$3,955.00
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Company Response

Thank you for the review Franklin. We are happy to help. Just to clarify to the readers of this review- the removal of the old railing was done by a different company not related to Glass Ninja. Our lead time of railing installation of 3 weeks was met on time. You can view the final result here: https://drive.google.com/open?id=10UpYYjtbtBOLU1JY3Z5Edu0w0dyTPzoO&usp=drive_fs

Peter in Toronto
Peter in Toronto
0 reviews Vaughan, ON
10/10

Glass Shower Wall Repair

The whole team at Glass Ninja were excellent!!
Anastasia, who took my order, was very personable and professional.
When Uri and his team arrived, they were on time, very pleasant, personable, respectful and professional.
He advised me the best approach to the repair once he saw the situation with my glass wall.
They performed the work exactly how they told me they would. They were very respectful of our home, and cleaned up after the repair was complete.
The name of their company is quite accurate, they are truly Glass Ninjas - here and gone, with the only trace of them is their expert workmanship!
Thank you very much Glass Ninja.

Approximate cost of services:
$46,000.00
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Company Response

Hello Peter
Thank you so much for the glistening review! We are thrilled that you are happy with the repair of your shower and we appreciate you taking the time to share your experience.

With love from Glass Ninja

Private User
Private User
Private User reviews Vaughan, ON
10/10

Commercial Gym/studio wall mirror

The entire team did a great job. Competitive price and a quick installation! Looks amazing!

Approximate cost of services:
$3,000.00
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Company Response

Thank you so much for the glistening review! We are thrilled that you are enjoying the completion of your project and we appreciate you taking the time to share your experience.

With love from Glass Ninja

Private User
Private User
Private User reviews Mississauga, ON
10/10

Ensuite Shower Glass

Great customer service, timely and a job well done! Shower glass was installed just as we envisioned. We will definitely use Glass Ninja again!

Approximate cost of services:
$2,500.00
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Company Response

Thank you so much for your review and for working with us! It was a pleasure to install your shower enclosure. So happy to hear you are loving the result!
Have a wonderful rest of your day!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Glass Ninja

Whether you are looking for a glass shower door, glass railings, a glass table, or anything else requiring a custom glass solution for your home or office - Glass Ninja is the team for you. In the last decade, our family has perfected the glass manufacturing, cutting and installation process. Our products are of the highest quality at the most economical price point possible. From contractors to property development companies to home decoration institutes to regular homeowners, we love to work with Canadians from all walks of life. It would be an honour and pleasure to be able to work with you on your next home project.

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PRICE MATCH GUARANTEE: A new glass project can be a big investment – so make sure you get the best price on the market by taking advantage of our Price Match Guarantee. Simply show us a quote from a competing company and we will slash it. And if we can’t, we’ll tell you why.

WARRANTY ON ALL PRODUCTS: Get your glass project installed worry-free with our 2-year warranty on installations combined with the 3-year manufacturer’s warranty for all glass products. Full Disclosure: in our 20 years of installing glass solutions, we’ve only had a single customer claim this warranty. Our glass solutions are long-lasting.

We look forward to showing you the best custom glass solution for your unique needs. From glass shower doors to glass railings, to storefront glass - our expert team can do it all. And because of our direct-from-manufacturer connections, we are able to offer you the highest quality glass solutions at rates that most competitors cannot touch. From regular glass doors down to glass that can literally go from transparent to opaque with the flick of a switch, we offer every high-quality glass solution that is on the market. If we do not carry it, then it’s probably not worth your time.

Give us a call or send us an email, and one of our friendly ninjas will get back to you at superhuman speeds. Have a beautiful day.

CATEGORIES
Mirrors & Glass and Railings
PRODUCTS
Glass Showers, Glass Railings, Glass Tables, Glass Shelves, Mirrors, Glass Backsplash, Sliding Glass Doors, Storefront Glass, Glass Partitions, Glass Office Partitions, Speciality Glass, Bulletproof Glass, Fireproof Glass, Theft-proof Glass, Security Glass, Custom Glass
SERVICES
Glass Installation, Glass Repair, Glass Cutting, Glass Measurement, Bathroom Renovation, Glass Shower Door Replacement
STYLES
All of the top trending styles from classic up to modern up to post-modern. Let us know what you want and we will create a solution for you.
SPECIALITIES
Wide selection of the highest quality glass products for direct-from-manufacturer pricing.
WEBSITE
https://glassninja.com
YEAR ESTABLISHED
2017
NUMBER OF EMPLOYEES
10
PAYMENT METHOD
Credit Card, E-Interac, Cheque
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
3 year manufacturer warranty, 2 year installation warranty
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