Company was very speedy in getting initial service call set up. Very accomodating for the date and time of service. Service tech that came was nice but didn’t seem overly confident with what he was doing. Once the quote for the repair was receieved. I asked to take a couple of days to weigh my options. This is where the problems happened.
I have tried 4 times to schedule a repair but every time I call the company, i wither hit voicemail and do not receive a call back, or when i do speak to someone i am told they need to look into some details and will call me back but never do.
Very frustrating as I have already paid them for 1 service call and now I will have to duplicate this expense with another company.
- Approximate cost of services:
- $60.00
- Company Response
Hello we did have a technician sent out to you for the range diagnostic, we received a call back that you wanted to proceed and after checking the parts we contacted you through your phone number provided but no answer. We would love to come and service your appliance as this is what we do for a living and are not in the business of just taking a service call. Please call us at 4169003677 so we can recite this an book a appointment ASAP. Thanks