Power Moving

Moving & Storage
Toronto ON M3H 5R9
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Sandra
Sandra
0 reviews Toronto, ON
0/10

UNSATISFIED

I was extremely disappointed with Power Moving. It took the two movers 1 1/2 hours to figure out how to dismantle my sofa. They tried to get it up the stairs from the family room and messed up the wall and never mentioned a word about it! We had to plaster this before the new tenants moved in. This company also was aware that I had booked the condo from 1 to 4 pm. We didn't arrive at the condo till 3 pm and they didn't leave till after 6:30 pm. Which brought on a lot of complaints from the tenants as only one elevator was available! I'm still unpacking and finding things, as the move was on June 18th. I found a lot of scratches on my bedroom dresser today which were absolutely not there before the move. I also left a message for Daniel asking for an invoice, and a bit about my not being satisfied. Have not heard a word from him. What a disappointment! He was well aware of how much furniture I had , so the excuse from the movers to the condo manager (that the move was bigger than what they expected, is offensive.) They were slow at moving and unprofessional!

Approximate cost of services:
$1,375.00
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Company Response

Hello Sandra,
we are very sorry to read that you wasn't satisfied with our service. our customers satisfaction is our first priority
we tried reaching you many times over the phone and the email, but we never received any response back from you.
please email us to info@powermoving.ca or you can reach us at 647-385-8846 and we will be more than happy to assist you with your complaint and to compensate you to make you more happier and satisfied with our service