Axia Grout Care

Formerly Axia Cleaning
Tile and Grout Cleaning
Toronto ON M1T 3K8
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Reviews for Axia Grout Care

Average customer rating:
10 10 (162 reviews)

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writetochristopher
writetochristopher
1 review North York, ON
10/10

Cleaning 17 Year Old Tile Floor

I have a retail storefront with several tile areas that had not been cleaned in over 17 years. The hardwood floor had been refinished just a few days before and I wanted a cleaner who could clean the tile without damaging the freshly restored hardwood floor.

Kaayla arrived on time and was organized, professional, polite and very nice to work with. After testing on a single tile I could see what a big difference the cleaning was going to make. The job went smoothly and in the end the results were excellent. In some areas the tile looks like it was just installed yesterday. The grout looks clean and brand new.

I would highly recommend Axia Grout Care for any tile floor cleaning that you need done. Its nice to work with someone who is professional and knows what they are doing.

Approximate cost of services:
$1,000.00
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Company Response

Hi Chris, thank you for sharing your thoughts and kind words on the service I provided. I very much appreciate it. All the best, Kaayla

heidi
heidi
1 review North York, ON
10/10

Shower and bathroom grout cleaning

Dont look any further than Kaayla to clean your grout. She works hard to bring the sparkle back. She is detail oriented, honest, and incredibly thorough. She takes the time to set expectations, and she is so careful while in your home. Shes also really easy to be around, which is great because she will take the extra time to ensure the best results. wish I had more bathrooms for her to clean. I cannot recommend Kaayla enough- look no further, you wont find anyone better!

Approximate cost of services:
$1,100.00
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Company Response

Thanks a bunch Heidi, very much appreciated. All the best this holiday season! :) Kaayla

Crystal
Crystal
3 reviews Old Toronto, ON
10/10

Excellent shower restoration!

Kaayla did an amazing job with our shower restoration. She not only worked tirelessly and thoroughly throughout the whole session, she took the time to teach us how to take care of it over time. She even explained why our previous caulk was not working and how we can prevent it from happening again.

We can't recommend her enough!

Approximate cost of services:
$925.00
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Company Response

Aww, thank you so much C for sharing your comments here. Very much appreciated! Big cheers, Kaayla

Private User
Private User
Private User reviews Milton, ON
10/10

Master Shower Restoration

Beyond Amazing!!!
Kaayla deserves the highest rating attainable on this site.
Quite honestly - the entire process was spectacular. She was incredibly responsive at the quote stage. Comprehensive and succinct providing exactly the right level of detail driven off her professional website. The morning of the project she arrived exactly on time (despite commuting a much longer distance than her usual territory). Without exaggeration - she worked non stop for over nine hours. Her work ethic was nothing short of inspirational - and we dont use that term lightly. Her level of diligence is unparalleled and end product work exceptional. To attempt and summarize why we are so pleased:
- she takes the time to educate the client as to the work at hand inclusive of how to maintain a clean shower going forward (practical steps that take mere minutes every month)
- she 100 % treats your home as if it was her own
- clear subject matter expert that provides comfort in knowing that she is working with you as a trusted advisor
- perfectionist is the most positive sense: she stayed 9 hours!!!

There is only one thing that supersedes her work. As much as she is a shower restoration expert - she conveys a warmth and empathy that make her an even better person. That meant the world to our family. We are so very grateful for Kaylas hard work but also the genuine pleasure in meeting such a lovely person so keen to help others. She charged a fair price and poured everything she had into the project. We wish her nothing but absolute success and have no doubt that she will outwork & outshine her peer group. Keep well Kaayla - thank you so very much.

- Colin

Approximate cost of services:
$800.00
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Company Response

Wow Colin, thank you so much for your wonderful comments!!!! Your family was so welcoming to my presence in your home, and the hospitality you offered me really made me feel welcomed and appreciated :) I wish you and your family the very best. Warmest regards, Kaayla

Private User
Private User
Private User reviews Toronto, ON
10/10

Shower cleaning and caulking

Kaayla from Axia Grout Care did a fantastic job with my walk-in shower cleaning and recaulking. The contractors who renovated the bathroom a few years ago had used poor quality caulking which was all molded. Kaayla was very meticulous in her work and made the shower look like brand new. She also provided tips on maintenance which I greatly appreciate. I would definitely recommend her services and will consider this company for my future needs. -- Robin

Approximate cost of services:
$800.00
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Company Response

Thank you Robin for your lovely remarks! Very much appreciated :) Warm regards, Kaayla

Leslie in Markham
Leslie in Markham
4 reviews Markham, ON
10/10

shower looks like new

Kaayla did an exceptional job on our shower. She is meticulous in her work and our shower looks brand new which is what we needed to prep the house for sale. She cleaned the tiles and grout and replaced the silicone. The faucets are now sparkling. She cleaned the grout in the bathroom floor. She also replaced a bit of silicone in our sink that had some mold.
Kaayla is very personable and easy to talk to. She knows her trade and gave suggestions for a new kind of grout for our renovation at our new home. She also showed me how to remove and replace the glass door bottom seal sweep as I thought the whole door needed to come off to do so.
I highly recommend Kaayla and will absolutely use her services again if the need arises.

Approximate cost of services:
$1,149.00
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Company Response

Thanks a bunch Leslie, really appreciate your comments! I know you're busy getting things ready, so thanks again for taking time out to do this for me :) Warm regards, Kaayla

Chris in Toronto
Chris in Toronto
0 reviews Markham, ON
10/10

Prepared to be Impressed

Prepare to be blown away. We had a rental property bathroom that fell into very negative sanitary conditions... We were sure it was no longer salvageable and debated ripping out the whole bathroom and renovating it for our next tenants. Trouble was, redoing a bathroom was going to cost us at least five figures... We thought we'd give Axia Grout Care a shot and we were thoroughly impressed. Kaayla makes miracles happen, she transformed a shower that was completely covered in black mold into something that looked nearly brand new. Communication was perfect right from the get go, all required equipment and tools were brought to the job, the mold was taken care of methodically, steps were taken for prevention and longevity of the shower, and education was provided for easy maintenance going forward. We highly recommend Axia Grout Care. Our rental kitchen will be needing help soon, you can bet we're calling Kaayla.

Approximate cost of services:
$1,000.00
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Company Response

Thanks a bunch you guys, really appreciate your amazing comments. I haven't had time to crop and sort through the pics I took. When I do, will send them to you (for a laugh)....almost demoed, so glad you didn't need to. Cheers, Kaayla

nerissayee2
nerissayee2
0 reviews Vaughan, ON
10/10

Kitchen/Hallway Tile Cleaning and Grout Sealing

Kaayla did an excellent job in cleaning and sealing our kitchen, hallway and powder room tiles. She is skillful, professional and flexible.

Our ceramic floor tiles in the kitchen and hallway is more than 15 years old. The grouts on the high traffic area were stained, giving the entire floor uneven colours.

From the google search, we came across Axia Grout Care. On its web page, it explained clearly the cleaning process and we can also get a quote online.

On the day of appointment, Kaayla arrived on time. She explained to me the scope of work before she start. She was careful, clean and thorough.

Due to my sudden change of plan, the project dragged from a one day work into 2 days. On the second day of her visit, I switched back to the original plan and accepted it with no complain. She also repaired the stained grout in the high traffic area with no extra cost.

The tiles of the kitchen, the hallway and the powder room now look clean, the grout colours more even. I am happy with her work. Thank you Kaayla. I would definitely recommend her service to anybody.

Approximate cost of services:
$800.00
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Company Response

Thanks Nerissa, really appreciate your detailed comments, and for your recent business :) All the best, Kaayla

Eva
Eva
24 reviews Toronto, ON
10/10

excellent work, great service

I was extremely satisfied with Kaayla's work on our bathrooms a couple of years ago. So I asked her to come again, this time to work on a walk-in shower in the basement which tends to attract mildew and to spruce up a powder room floor that gets a lot of traffic. Yet again, she brought these two areas looking as though they were just freshly built. She explained what she planned to do and what I could expect. She also gave me tips on how to keep mildew at bay in the shower stall. She is an expert in cleaning and maintaining grout and tile.

Approximate cost of services:
$1,100.00
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Company Response

Thanks again E, I appreciate your business and for taking the time to share your thoughts :-D All the best, Kaayla

Private User
Private User
Private User reviews Toronto, ON
10/10

Shower tub caulking

Very professional and good work! Appreciate the professionalism and great communication. Would recommend. Thanks again.

Approximate cost of services:
$750.00
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Company Response

Thank you for your recent business, and for taking time out to share a comment :) All the best, Kaayla

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Axia Grout Care

Specialized in shower enclosure maintenance and restoration | Tile and Grout Deep Cleaning, Regrouting | Grout Color Sealing (makes your grout look new again & protects it from staining) | Silicone Caulking (Get rid of mold and mildew with 100% silicone caulking replacement)
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Service Areas: Ajax, Aurora, Markham, North York, Pickering, Richmond Hill, Scarborough, Thornhill, Toronto, Vaughan, Whitchurch-Stouffville
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Call/Text: 416-912-5444
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Email: service@axiagroutcare.ca
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www.axiagroutcare.ca (IICRC Certified Firm)
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*Saturday/Sunday service hours available by request

CATEGORIES
Tile and Grout Cleaning
SERVICES
Shower Maintenance and Restoration, Tile and Grout Cleaning, Grout Color Sealing, Silicone Caulking Replacement
SPECIALITIES
Shower Maintenance and Restoration
WEBSITE
https://www.axiagroutcare.ca/
YEAR ESTABLISHED
2017
PAYMENT METHOD
E-Transfer, Interac Debit, Visa, Mastercard, American Express
MEMBERSHIPS
https://www.iicrc.org/
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
500.00
WRITTEN CONTRACT
Yes
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.