Kilts & Cables Electrical Ltd.

The only reason this is a 1 star review is I cannot give zero. I would not want anyone else to have to deal with the unprofessional lack of communication and shoddy work performed by Kilt and Cables

The issues with David and Kilt and Cables began as soon as David had money and our RV in his possession, we dropped it off and his initial estimate that a week was plenty of time to do the 1200 W, 400 AH, with soft start and inverter build so that we could RV off grid with no issues became ignored phone calls, no clarity on timelines and Lindsay (David's wife) took over to give no real info, in all it took a month for the build. The day we were told be could pick it up we were informed 1/2 hr before the pickup time it was not working and he needed more time but as its over an hour drive for us we were already well on our way and chose to wait in the yard shop for 2 hours for him to "complete" the work.

Once the work was "complete" we had asked David about the program of the inverter on the computer he had stated was necessary at the first meeting, but he informed us nope it was all done on the phone. He seemed to just want to be rid of us but wanted our money within 2 days.

So of course when the system failed a month later and the batteries were no longer able to charge through the inverter as they should when connected to shore power we immediately gave David the benefit of the doubt and thought it was a minor programming issue. Contacted Victron and got the name of someone to help us in the area as we were over 12 hours away Kilt and Cables

What was found was well beyond a simple programming mistake, the software was 2 firmware updates behind, all programming was default factory as it had never been done which also meant the system thought we were running Acid Lead batteries and not lithium. Beyond the lack ok knowledge on the system that Kilt and Cables indicated they knew how to install which they did not, the electrical work was shoddy and the issues included lugs barely touching pads and nuts, not even finger tight, wiring was a hodge podge of various gauges and poorly constructed lug connections, over sized lugs on several connections, a part of the electrical system was not grounded, the negative BUS bar was held on by one undersized screw and set to fail. The Victron recommended people fixing the issue took 8 HOURS to fix a brand new system and asked if the person who had installed it had any experience with electrical work or solar installs as the work was done so poorly and set to fail.

I am sure David will come on and say he should have had the opportunity to fix it but the scope of what was wrong and his poor communication and lack of solid timelines means I would not have trusted him and I hope no on else makes the same mistakes we made.

David and Lindsay have ignored my email asking them to pay the bill for this work I should not have had to pay for work that was a month old.

Also the work we had done is not all the work that will need to be done, it cost over 1500 to fix what Kilt and Cables did and will cost us more in the future

I first met David in 2017 when he came to my apartment and reattached the ceiling fan in my kitchen that was falling down. Then I had him come in 2018 to replace all the light fixtures and 2 other fans. I have had him come back a couple of times since for various electrical problems I have had in my apartment. He is very hard working, honest and a fair person who is very knowledgeable in his field. He is very obliging, going out of his way at times to help you out. I completely trust him and highly recommend him.

Kilts and Cables is truly a professional company with knowledgeable and very personable approaches from start to finish.
We hired them for extensive work required because of squirrel damage to the wiring in our 109 year old cottage school.
David and his team worked tirelessly to make the needed repairs and took care of a variety of problems and challenges this old building gave.
David anticipated our needs and went beyond the basic requirements to be sure we had the best possible outcome.
We couldn't be more satisfied with the work done and the improvements we have!

Kilts & Cables carried out the electrical installation for our new Solar panel installation. David and Oscar were very professional and great to deal with from start to finish. The job was carried out in clean and professional way. Being on time is very important for us and David kept us in the loop throughout the project and was always available to answer questions and concerns. The final panel installation was very neatly done, with precision and an eye for aesthetics.
We would highly recommend Kilts & Cables for any electrical work. Our job was completed on budget and ahead of time. The final safety inspection was passed without any issues.
The team was very hard working and lovely to deal with.

David did a great job and made an old kitchen new again . All light fixtures are now led , lots of counter outlets as well as garburator power, and island power convenience.

David was punctual, explained the work to be done and got it done quickly. When he finished he made sure the areas he worked on were fully cleaned. Very professional.