Second Closet

I am astonished how they have so many positive reviews... then again reviews are not all for moving. The one star is for the people who moved stuff into my new home....to begin the pricing per hour is unfair... you have to pay for one person to label each and every item in your home and that takes about three hours, so basically you are paying three hours to take photos and label. If you are lucky you will get the other movers who are efficient, in my case both were trying to box one dresser for two hours. In the end they just loaded the items mentioning that they will go to the warehouse wrap and label them. I was very worried at that time and called second closet to voice my concerns as the inventory was incomplete. They kept saying we will initiate “an audit” and trace the remaining. On moving back day I missed the items - 4K projector screens, sealy posturopedic mattress, a dining table glass and a couple of other smaller items. Bills were asked and were produced for each item. The value they lost was $4000. Can you imagine what they came back with - the usual terms and conditions and that they pay by weight!!! As if they were paying for scrap or garbage! And they offered a compensation of 1/6 th the $$ amount. Where would the stuff go from their “secure warehouse” ... do they put it on a lost and found and sell them second hand? Do other people receive it instead? Do they break damage it and claim
Innocence....

DO NOT GO BY THE REVIEWS WHERE THEY ARE DELIVERING FROM STORE!!!! They will lose your stuff and pay you by the pound!! Then charge per hour for a person to label stuff..... VERY SURPRISED THERE IS NO ACTION YET AGAINST THIS COMPANY!