This has been such a horrible experience that I was not prepared for. If I could give zero stars I would. I moved out of a condo and needed to put most of my things in storage with Second Closet. They picked up my stuff which cost around $1,200.00 and stored it for several months at $250 a month. I bought a town house and needed everything returned a day after I closed on the property so I booked it 3 weeks in advance. I got a call from Second closet the day before and they told me that they misplaced a few items. Well, it was not just a few items, it was 10. A dresser, a night stand, 3 dining room chairs, the back of my sofa and so on .Second closet had lost half of my stuff. What they did bring me was 1 broken chair, 1 bathroom cabinet with missing pieces and a damaged entertainment stand. It then took over a month to get the rest of my things returned. After many many calls and no one calling me back to let me know what was happening. Now I have to replace an $800.00 entertainment stand and they offered me $300.00 to replace it. From start to finish this has been the worst possible experience. Stay away from them they do not care about you or your things.
- Approximate cost of services:
- $2,600.00