Furniture.Ca

Furniture
Toronto ON M9N 3X3
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HomeStars
Furniture
Furniture.Ca
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11%

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Reviews by rating (past 12 months)

Reviews for Furniture.Ca

Average customer rating:
1 10 (5 reviews)

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Private User
Private User
Private User reviews Cobourg, ON
0/10

Worst company ever!!

I ordered a sofa bed. It came on time. Delivery man set it up and opened and closed it quick. When I opened it there is a major flaw in the construction. I notified the company and they sent someone to look at it. They then said parts had to be ordered. Its been four months since we ordered it and still getting the run around. I asked for a full refund and they said its past time to get a refund. Worst customer service ever. Buyer beware. They also only have good reviews on their website. No place to write a review. Gaslighting for months.

Approximate cost of services:
$2,000.00
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Private User
Private User
Private User reviews London, ON
0/10

Delay, delay, and delay

They keep postponing the delivery dates to random future days. They have postponed my order 3 times now for more than 4 months (obviously COVID is a great excuse!)

Approximate cost of services:
$2,000.00
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Vlad in Toronto
Vlad in Toronto
0 reviews Toronto, ON
1/10

Sofa order

Terrible customer service. Delayed delivery many times for different reasons and when i finally got my sofa it was missing some parts. Was told i will get the missing parts after 1 month. (Maybe / Hopefully)
Will never buy anything from that company again.

Approximate cost of services:
$5,000.00
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Private User
Private User
Private User reviews Mississauga, ON
2/10

Couch looks sloppy two weeks after delivery, and it’s falling apart!

Couch was delivered and looked great but after two weeks, the back couch cushions look sloppy and have lost their shape. Also a row of stitches is coming out and when I told the customer service about it, they assured me a replacement was coming. It’s been almost 7 months and nothing. Emails her returned with a message that I’ll just have to wait longer if I want one. Awful. I am selling this uncomfortable poorly made couch as soon as the holidays are over.

Approximate cost of services:
$600.00
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Kat
Kat
1 review Toronto, ON

First Review

2/10

Terrible Quality

I purchased a recliner chair. After receiving it and sitting on it a couple weeks it seemed defective. Did not recline fully and the padded where your legs/feet go was thin and you can feel the wood. I looked online about returns. It said no returns until covid measure lifted and stores open. As soon as they did I reached out and was told, "that's the way the chair is and too bad, you can't return it." I just wanted to exchange it to a more upgraded one and I can't even do that. These people do not stand behind their products and they do not support the customer. I do not recommend and would NEVER buy from them again. I will be telling all my friends and family to share this so no one else gets dubed.

Approximate cost of services:
$600.00
1 of 1 people found this review helpful.
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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Furniture.Ca

About: Furniture dot ca is a proudly Canadian company and more than just an online furniture store. We hand pick and curate quality furniture including sectional sofas, dining room, bedroom and home office furniture as well as luxury furniture. We handpick unique pieces and Canadians will find everything they are ...
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
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