MCG Contracting

General Contractors
Newmarket ON L3Y 8Z1
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HomeStars  >  Fences & Gates in Newmarket  >  MCG Contracting  >  Frustrating Fence Rebuild
George
George
2 reviews Pickering, ON
4/10

Frustrating Fence Rebuild

First, I don't enjoy sharing disappointing reviews like this, but really felt the need to because my experience with this company was frustrating.
- This company installed a 68 ft fence as part of a larger project in my neighbor's yard, so I went along with it. But from the start, I was treated rudely. When I asked for a complete job quote (with a breakdown of costs), I got a rude text and email from the owner (I wont' get into details, but it was unprofessional and disrespectful). Considering how crazy lumber prices are right now (almost double), I wanted to understand exactly what I was paying for, so I didn't deserve that treatment.
- I also asked several times about options/advice (anything!) on how to resolve serious drainage issues along my fence, which would've been nice to address while the fence was being built, but I heard nothing from them, and when I finally did get a response during the middle of construction, the price to do it was astronomical and without breakdown (compared to other quotes I received).
- After the fence was officially done, the area along it was a complete mess (mud everywhere, grass gone, ground was very uneven with pits, a large cement boulder was left on the ground). I had no idea the fence was done at that point (because no one was communicating with me at all), so I had to call the workers back and remind them several times to please level the ground and plant some grass seed or something, which they finally did.
- In the end, they built the fence. Julian the foreman was nice and good to work with when I asked directly. For that, they get a 4/10. But frankly, I don't understand how a company can have such strong reviews when they treat people like this. If transparency and communication are important to you, then don't hire them. If not, go right ahead.

Approximate cost of services:
$5,200.00
2 of 2 people found this review helpful.
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Company Response

this is a fraud review. we have never done any work for anybody named George. this is from one of our competitor's and I brought this to Homestars attention and im shocked they even put this review up.
as you can see we have a steady rating of 10s so for us to get a 4star rating is un heard of. this fake review should be taken down immediately and to who ever put this review up you should be ashamed of yourself ...