Contacted company principal after reading a review on a Neighbors web site. Gave him home address and asked for a quote. He came back after looking at drive on Streetview and said $220. I agreed to the quote and sent photos to him and he immediately came back and upped the quote to $300. After a delay because of his vehicle breaking down he said he could do it and gave me a date and time. Well he showed up an hour later than his quoted time. I showed him my driveway and told him that the paver last year did the drive and it was a very poor job and showed him several spots I was concerned with. He said Don't worry I will make sure and do a very good job on the drive. Did the drive and I showed him several spots when he was finished where I was not happy with the job he did. he resprayed a couple of the spots. He kept saying it was the sun and it would be different when it dried and he left. The next morning I looked at the driveway more closely and was devastated. There were more areas of the drive where the pavement was showing without sealant . And the end of the driveway at the road was the worst area of all. It looked so bad that it was hard to believe he even sprayed with one spray. The whole job looked like it was a prime for a second sealant job. I told him by message my concerns and he did not agree and said he had sprayed the drive with three overlapping sprays where he normally did two. I told him of all my concerns and he still disagreed and would not be back to do anything as he said I was disrespectful. Now I am faced with the prospect of contacting another sealant company to complete the job that he failed to do. Would never recommend this company.
- Approximate cost of services:
- $300.00
- Company Response
Hello Keith, as discussed, I put 3 coats of sealer on your driveway, you watched me do the job the whole way and were happy except for one small spot, we talked and chatted for about 30 minutes once the job was done and we're very friendly with eachother, that doesn't happen with the scenario you describe. As I told you, if you hire another sealing company you will risk suffocating the asphalt and will make it worse so I would advise against that. The asphalt the paving company used is most definitely recycled, your expectation of sealing is that it will transform the quality of very low grade asphalt and I'm sorry that it doesn't work like that. I'm sorry that you're upset with the Job but I went above the norm on your driveway. All the best.