Fluent Home

Alarm Systems
Edmonton AB T6E 4B9
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HomeStars  >  Alarm Systems in Edmonton  >  Fluent Home  >  Cancelling is a nightmare
Stefanie
Stefanie
0 reviews Edmonton, AB
1/10

Cancelling is a nightmare

Although the service tech who came to our home was great, I wouldn't recommend this company based on how they treat you when you attempt to cancel. Despite being a customer for many years, and the fact that my contract was up, I was treated like garbage on the phone once it was officially determined I was cancelling. I was even hung up on. I was assured I would not be charged again after sending in a written notice of cancellation, so we will see. I would have been a returning customer after cancelling, as we are moving to an acreage. However, now that they've shown their true colours, I will use someone else. I do not recommend this company based on the fact that they will continue to take your money for as long as possible, and they have terrible customer service.

Approximate cost of services:
$1,000.00
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