Lt Integrity Improvements

General Contractors
Ottawa ON K2T 0A7
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Lt Integrity Improvements
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Reviews for Lt Integrity Improvements

Average customer rating:
9.5 10 (151 reviews)

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John
John
0 reviews Ottawa, ON
10/10

Front interlock

Had them do my interlock. Very professional and the services was excellent. Will definitely use them again for future projects.

Approximate cost of services:
$15,000.00
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Company Response

Thank you for the great review. We appreciate the time you took to tell other people about us. We look forward to working with you in the future!!

Private User
Private User
Private User reviews Ottawa, ON
10/10

Interlock

LT Integrity did such an amazing job on our interlock to widen our driveway. Those guys work so hard, fast and effective. They can really transform the outside of your house. Communication was so great, always had someone around to answer questions when needed. These guys are interlock artists! They did a couple of our neighbours and a couple friends of mine too. They also were super happy with their work! These guys are great!

Approximate cost of services:
$6,000.00
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Company Response

Thank you for the great review. Wo love our job and the end results of our craftsmanship. We appreciate the kind words and how easy you made our job. We look forward to working with you again in the future.

Thanks
LT Integrity

aismail85 in Ottawa
aismail85 in Ottawa
3 reviews Ottawa, ON
10/10

Front Yard and Patio Instal

Great professionalism, friendly, price, efficient and responsive! Leng and Dwyane have been such a positive experience and are great to work with. Our backyard and patio look amazing and will continue to work with them.

Approximate cost of services:
$28,000.00
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Company Response

Thank you for the great review, we love the positive feedback. We appreciate your business and look forward to working with you in the near future.

Hope you have a safe and happy holidays.

LT Integrity

Sharron B in Ajax
Sharron B in Ajax
4 reviews Ottawa, ON
10/10

Interlock improvement, replacement/front step upgrade

Hired LT Integrity Improvements to remove old, uneven interlock around driveway, in front entrance area, and along the side of the house. Hauled away old bricks, and levelled and replaced with new interlock. Had old original cement steps capped with matching interlock. Also had them fix a few minor problems that needed attention. Great crew, hard workers, professional oversight. Very pleasant and responsive to deal with. Very happy with finished job. Big improvement to front entrance/driveway. Looks clean and modern. Job completed quickly.

Approximate cost of services:
$12,000.00
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Company Response

Thank you so much for taking the time to share your feedback. We value your business and aim to ensure your satisfaction. It was a pleasure working for you.

The Armstrongs in Ottawa
The Armstrongs in Ottawa
4 reviews Ottawa, ON
10/10

Garage Repair

We hired Leng and his team to complete a repair of our 100 year old garage (floor and cement short wall). The walls were sealed, formed, secured with rebar then concrete was poured. The walls were parged afterwards. The floor was removed then rebar was installed and concrete was poured. The finished product looks fantastic! Their work was neat, clean, on-time and fairly priced. This is the second time LT Intergriyy Improvements has completed a renovation project at our home. We continue to be impressed with their work. Thank you to Leng and his team for their most professional work.

Approximate cost of services:
$10,500.00
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Company Response

Thank you for the great review. We love having repeat customer as it fits in with one of our main goals to build relationships with clients. We really enjoyed working with you and are happy you are satisfied with the results. We look forward to working with you in the future.

Thanks,

LT Integrity

marg.maddock
marg.maddock
3 reviews Ottawa, ON
1/10

patio stones installed, garage floor resurfaced

We were very disappointed with this company. It was expensive and they did not do a good job on either of the two projects. They put a layer of concrete over our existing garage floor, and four long cracks developed within two months. Their fix was to hide the cracks with a layer of epoxy paint. The patio was worse. They assured us they could lay the stones on sand over our existing patio. The grout didn't set properly and although they eventually sent a worker to try to fix it, in both cases they were relatively inexperienced and lacked supervision. The owner says he will "try" come back next year, but will not put that in writing. Very poor.

Approximate cost of services:
$18,000.00
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Company Response

Let us first say that we appreciate feedback as it allows us to grow and improve as a company. That said, the best and most constructive feedback is honest feedback. Please allow us to address your concerns below.

With regards to the concrete floor, you were presented with 2 options. The 1st and more costly of which was that we could rip out the whole garage floor and pour an entirely new floor. The 2nd and less expensive option was that we could pour a 5 inch layer of concrete on top of the existing floor to enhance and preserve its integrity, but with the caveat that it would likely develop hairline cracks which would be a cosmetic concern and not a functional one. You chose option 2. In 3 months we were called back to look at the hairline cracks which we had stated initially was a possibility having gone with the cheaper option of repair over replacement. You were offered two options to address this issue free of charge. The 1st was the cutting of four expansion joints and the 2nd was that we could epoxy the floor. You chose the epoxy. Regarding the overlay of interlock on your existing concrete patio and your concerns with drainage, the issue was your eavestrough which was causing undue and excessive water accumulation. Though not an issue of our creation, and again one which we had expressed as a concern from the outset, we offered you a solution free of charge. We value our clients and aim to assist them wherever possible. Sadly, you were unhappy with the timeline we gave you.

We appreciate your business but we are very disappointed by the dishonesty of your review.

Warm Regards

LT Integrity.

Tracy in Ottawa
Tracy in Ottawa
3 reviews Ottawa, ON
8/10

Interlocking walkway and driveway

Dealing with LT Integrity has been good to deal with. They did an excellent job on our walkway and adding interlocking to the side of our driveway. There were some issues that arose but dealing with them was easy and they worked to correct everything. Price was great and they got work done within about a month. Would recommend.

Approximate cost of services:
$4,000.00
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Company Response

Thanks for the great review. We appreciate customers that take the time out of their day to rave about the quality of our work. We do our best to communicate to each customer and to solve any problems that arise.
We look forward to working with you and/or friends in the future.

Thanks,
LT integrity

Private User
Private User
Private User reviews Toronto, ON
10/10

Driveway expansion in interlock

I couldn't be happier. We noticed Leng's crew doing a job a few doors down the street and inquired as to availability to do something similar at our place. He managed to fit us in and got the total job done in 2.5 days. Amazing work - he had up to 8 workers at one time to complete the job so fast and boy is the job ever high quality. This company knows what it is doing. Leng is a great business guy to deal with and even though negotiation can be tough at times, we felt totally comfortable negotiating with Leng. We put our faith in him and his crew and they delivered higher than my expectations. We look forward to having Leng's crew do some more work around our property.

Approximate cost of services:
$10,000.00
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Company Response

Thank you for the great review. We take pride in our work and we treat every job like we were working on our own home. Nothing makes us happier then having satisfied customers like yourself. We look forward to working with you in the near future.

Thanks,

LT Integrity

Lindsey
Lindsey
1 review Ottawa, ON
10/10

Driveway and sidewalk interlock

We are extremely happy with the work done on our home. Leng and his crew were very professional, prompt, thorough and fast! Leng gave us options and recommended stones bringing samples. They levelled and raised the existing interlock sidewalk for better drainage and repaired the concrete parging . They added new interlock to the top and sides of the driveway. All done very well and very quickly. We have already received several compliments from neighbours and several others on our street also hired them. We would hire them again in a heartbeat

Approximate cost of services:
$6,000.00
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Company Response

Thank you for the great review!! We couldn't be more satisfied hearing how happy you are with our work. We love how the whole job came together and how well the new stones worked with the old stones. Enjoy the rest of your summer!! Look forward to working with you in the future!!

LT Integrity

Sandy
Sandy
0 reviews Ottawa, ON
10/10

iNTERLOCK WORK... Combination of repair to existing and installation of new

LT Integrity Improvements is amazing. We had them lift and level existing interlock that had sunk down in front and install new interlock around the perimeter of our deck and gardens. Leng and his crew were professional, knowledgeable, thorough, and efficient. They did everything they committed to, they listened and addressed all concerns, and were overall a joy to have working on our property. And before wrapping up they took care to leave everything how they found it. Neighbours passing by were very impressed with what they saw. They liked the quality of the work and hired Leng to work on their properties as well. I can't wait to have them back when we move forward with other projects. I highly recommend them. Note in the photos that the deck is still under construction and part of what IT Integrity did was level out the yard with new topsoil.

Approximate cost of services:
$4,300.00
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Company Response

Thank you for the great review!! We really appreciate when customers like yourself take time out of their day to sing our praises. Our goal is to keep up the work and expertise that we provided to you with all your customers. Your kind words will help others give our company a chance and for that we thank you!! Look forward to working with you in the future!

Thanks again,

LT Integrity

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