We were moving from the GTA to the Ottawa Region with two homes. The first was to be packed in Pods and the second moved door to door bt cube van. This move was in April and June of 2019. We were quoted for the Pods move but in the middle of packing the price when up and payment in full was insisted upon before work would continue. Blankets where to be second hand and sold to us as part of the price. At the beginning of June we were told the blankets were rentals and more money was demanded, after some back and forth a final purchase price was settled on. The second move was miss booked for a month later then we had planned, fortunately this was discovered a few days before the original move date. Muskoka was three hours late and missed the elevator reservation making everything a big hassle. We arrived very late at the new home for my 92 year old father making it impossible to get him settled in that day. His furniture was without exception damaged, scratch, gouges, holes in fabric and cuts in mattress. Once again big threats about payment before they had completed the job. When unpacking the Pods (another mover) the most valuable furniture had the least valuable piled on top of it. Minor scratches and gouging. No were near the blankets that were meant to have been uses and we ended up paying twice as much as had been quoted for blankets originally. It was not the best.
- Approximate cost of services:
- $8,500.00