MeinHaus Online General Contractor

Formerly Rax Contracting and Artisan Trades Company
General Contractors
Mississauga ON L5M 2L7
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HomeStars  >  Architects in Toronto  >  MeinHaus Online General Contractor  >  Extremely Disappointed
Troy in Milton
Troy in Milton
11 reviews Milton, ON
0/10

Extremely Disappointed

We hired Erik in April 2021 to contract a draftsman and provide building plans for a renovation. He took a $4,200 deposit but the plans never materialized. We received a rough copy which bore little resemblance to what had been discussed or the pictures we'd provided, but we figured that's what rough drafts are for and remained optimistic.

After several months of being asked the same questions and sending the same pictures he asked for an additional $2,000 yet couldn't explain what it was for. Mind you this was not a $2,000 payment towards the outstanding balance, this was an ADDITIONAL $2,000 and it would have brought the total for the job from $7,500 to almost 10k. The project itself had not changed at all. We wouldn't pay the additional charge without more details and he immediately dropped the matter and never brought it up again. We were told we were back on track and it would just be a couple more weeks.

As months came and went it was always just a couple more weeks from being finished. Gradually communication got worse and worse and we stopped hearing anything at all. Text messages went unreturned.

The final result was that we paid $4,237.50 and walked away with nothing. Everything Erik said he could do he failed to do. A good salesman but a terrible contractor. He'll say one thing with total certainty, then a month later say the exact opposite and never even acknowledge the discrepancy.

In April he said $7,500 included design of the floorplan AND the roof and would take 3 months.

In December he retroactively modified the terms and said the previous agreement only covered floorplan design. Of all the many discrepancies between promise and reality this was the most inexcusable. Bait and switch, pure and simple.

Approximate cost of services:
$7,500.00
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