Positive Experience with Large Renovation Project
I engaged Moose Group for a major renovation of my semi-detached East York home throughout the summer and fall of 2023. From the first meeting, their chief estimator, Steve, was knowledgeable, applied no pressure (encouraging us to get other quotes) and was a consummate professional. After engaging Moose for a full basement installation (office, rec room, laundry room, utility closet, bathroom, new stairs with storage underneath), full hvac installation, upstairs bathroom reno, front porch enclosure, and new flooring and painting throughout, Steve remained engaged with the project. His numerous connections, problem solving skills and overall ability to get things done, were invaluable with the many questions and complications that arise on a large-scale renovation in an old house. Thank you Steve!
Moose assigned us a day-to-day point person, Nick, who was on-site everyday coordinating the many tradespeople, engineers, and inspectors on site and keeping us close to our timeline and trouble-shooting and handling issues as they arose. Alex, in charge of the homes division, and Mark, the CEO of Moose, also regularly checked in on progress and assisted when needed, particularly with permits, or paperwork required for rebates, etc.
I was extremely happy with the finished work and even happier that the quoted estimate was exactly what we paid for each element of the reno, unless we opted to change or upgrade something. There were no hidden costs and no unexpected price increases, which is rare in my experience.
We have received many compliments, especially on our front porch and basement. The basement bathroom turned out particularly nicely and Id like to give a shout-out to Andy for his beautiful work on the tile and grout!
My only advice to prospective clients is to make a point to visit the showroom in-person to ensure youre happy with selections as colours and textures can appear different virtually than in-person, and to come with ideas and pictures and plans for the designer to work with to arrive at exactly the design you want.
I strongly recommend Moose for your home renovation!
- Approximate cost of services:
- $160,000.00