Glass Doctor Of Edmonton

I purchased a brand new windsheild from glass doctor in November 2020. Upon showing up for our service appointment they realized the ordered the wrong windshield which wasn’t a huge deal but made our appointment go from one hour to three as we had to wait for the other one to come in while we were there.
Then three months later my windsheild cracked all the way from the bottom where the wiper sits to the top where the mirror sits in one split motion. Upon calling they told me they couldn’t do anything about it. I’ve never had a windshield do this especially when there wasn’t even a chip in it from where it cracked.