- Approximate cost of services:
- $1,000.00
New Wood Flooring and baseboards/Bathroom Renovations
Front porch concrete,landscaping,concrete walkway. Paint house
Dear "Private User"
Thanks for your feedback - we are always looking to get everyone's entitled perspective, but we need to be clear about a few things:
- This project was proposed and re-quoted multiple times, and even after approval by the head of the family, those responsible for completing the transaction with AWC continued to look for ways to reduce the price, eventually leading to an unpaid balance of taxes which are still owing.
- In terms of communication, client service and project updates, I provided this client with a direct contact in order for AWC to focus on the field work. I was however faced with unbearable micro-managing while picking up material and handling other matters related to this project. It was never discussed that we would be on a fixed schedule on site and this showed a lack of respect for the professionals who worked very hard to complete the project.
My perspective on this is that the client did not respect the scope of work that was approved and continued to demand more. I am proud to say that we delivered excellence on time, with finished pictures to match the drawings submitted with the scope of work (along with free additions for a beautiful back yard). I am sure this client continues to enjoy the landscape we created for them.
Thank you,
Bill.