Created account in January, entered property details and credit card info. Specified the days that I wanted cleaning done. A few days later my job was scheduled. The email notice of my cleaning being scheduled was sent to my junk by accident. The cleaner I had Minerva. I went to the property a few days later and found the place spotless! She mopped the floor, cleaned the bathroom, kitchen and wiped baseboards in 2.5 hours.
Price is roughly $32/hour.
Pros
Easy to create an account online, specify what needs to be cleaned and scheduling of cleaning.
Wow my condo was spotless!
Able to complete the work remotely, I specified how they could get the key from security.
They operate in Toronto, Ottawa and Calgary.
Cons
Hard to get a hold of them on the phone.
$10 charge if they bring their own supplies, I think this should be included in the price.
Must have a vacuum and mop at the property.
Unable to list multiple properties in their online booking system.
Unable to handle same-day cleaning requests.