The Royal York services are not profession one
No notice, no confirmation, no explain before the bill.
No report, No picture, No date, No name after the service.
The price is unreasonable: 150$ for 1 key copy, 200$ for a basic extinguisher,220$ property assessment without pictures
No visibility, No action, No suggestion for The rest rent in May 2023(2700-2050=$650)
Over charge by mistake 2 times from the Royal York
As customer care, never consider the customer concern
Detail cases:
1 Key copy+ Extinguisher($ 354.82 in April 2023)
Without notice before the bill, without confirm by customer
A basic Extinguisher charge me around $200
Copy a key, charge me around $150
2 Property assessment ( $220.35 in May 2023)
Without notice before the bill, without confirm by customer
Without property assessment report, picture, date information after the service
3 The rest rent in May 2023(2700-2050=$650)
The Royal York did not fulfill their responsibility to collect the rent from the tenant
No visibility, No action, No suggestion for The rest rent in May 2023(2700-2050=$650)
4 Property assessment ($220.35 in June 2023)
Duplicated bill
Management is in mass
5 Property management fee ($100.57 in June)
The old tenant moved out at the end of May 2023, but they still charge the property management fee
- Approximate cost of services:
- $100.00