Im not one to write reviews but this experience definitely warranted one. I hired Royal York to help me find quality tenants for my condo. They kept passing me around to different personnel and so communication was difficult and confusing. They promised they would be able to have it rented within the month and that they would virtually stage it for me (it was during Covid). They didnt do either. Without discussing it with me, they split the condo unit, parking and locker to be separately rented and only rented the condo out but for less than what I had asked. They did not help me with the rental of the latter two, so I had to find 2 other renters and the legal paperwork myself. What did I hire them for if I had to do more than half the work and it added to my stress and already busy life? On top of that, when I called to give constructive feedback to the operations manager Kion, he was very defensive and threatened to sue me for defamation if I wrote a bad review, hence this hesitant anonymous complaint. Definitely would not recommend!
- Approximate cost of services:
- $2,000.00