Craftstone

In November 2015, Allen, the salesperson of this company assured us that they could complete our front porch with grey flagstone. The colour was an important part of the renovation since there were many different stones incorporated in the front landscaping. Allen had assured us that the stone would be grey and showed us samples of what the stone would look like. To our surprise, most of the stones that were applied had a dark yellow discolouration to them, which has gotten worse with time. After completion of the job in 2015, we were told that, "the yellow is most likely from the acid wash done at the end. … give it a chance to cure and weather properly then we'll compare it in March." [March 2016]. We were told that they were shutting down the yard for the season and that they would need to come out to take a look in the new year (2016). So in February 2016, we got back in touch with Allen to let him know that "time" had not gotten rid of this so-called acid in the stone and even though Devinder (the stone mason), had come by to say they would replace we have not seen or heard from them since. It is now May 2017 and this company has done nothing to help correct the look of these hideous stones. We've uploaded some pictures for you to see for yourself and consider before hiring this company. Our mistake was paying upfront before the job was complete. Unfortunately, we had thought we were valued customers and that our concerns would be addressed but to no avail, …so buyer beware.