I was able to book an appt with Bob within 24 hours and at a mutually convenient time. Our central vac lacked suction. Bob asked me to conduct a simple test to determine if a blockage in the hose was the root of the problem, before we booked an appointment.
Bob determined the blockage was due to a sloppy repair job done by irrigation installers who had likely damaged the pipe and used plumbing pipes to fashion a repair. Hot welding
solder had also perforate the piping in other places. No wonder the vacuum was underperforming. Great problem-solving and resolution by Bob. Bob is a very positive and funny repairman who tells good stories while he works. It's obvious that he has a passion for the business he owns and runs. The world would be a better place with more Bob's!