Ivo and his tilers are awesome to work with. They are reliable, hard working and always extremely courteous. I have worked with them before and I will continue to work with them on projects down the line.
I have worked with Real Rock and Ivo for about 12 years and I have had amazing experience on every job. Ivo and his team are professional, kind, and excellent workers. I will continue to highly recommend Ivo to my friends, family, and clients.
We hired Real Rock to install shower and floor tile in our master bathroom. After 3 weeks the grout in the shower corners had cracked. It took 4 weeks for the owner to respond to our calls requesting a fix. A worker eventually came to apply silicone in the shower. The silicone is an unprofessional mess smeared unevenly and sloppily where a pro would have applied a clean even bead. Real Rock did not respond to follow up requests to resolve the issue including calls from the Better Business Bureau. Do not use this contractor.
Real Rock Design is locally owned and operated in Victoria, British Columbia. We specialize in quality floor coverings including, ceramic, stone and rock, as well as fireplaces and custom stone and tile installation and repairs. We listen to our customer’s needs and wishes. Styles run from warm and traditional, to ...
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