Motor on garage door opener not working. Upon browsing the many companies offering this type of repair, I selected Precision as they mentioned a couple of applicable discounts. When I contacted them (during regular business hours) they booked an appointment within 4 hours which was good customer service. Upon arrival the technician advised that a complete replacement of the garage door opener was required and quoted a price. When the discounts were mentioned to him he stated,"Oh I don't know anything about that," which was the first red flag. Installation was quick and he did give a discount. Following payment, he promised to email the receipt. This did not arrive. After waiting and then 4 phone calls and 1 email on the following consecutive days the receipt finally arrived 5 days later so that I could submit the information for the warranty. My husband was disappointed that the technician did not install a light bulb in the opener (not a big deal- however, there was a working bulb in the opener he removed and took away which could have been used). The product seems to be okay but time will tell on that. All in all, there are many similar companies in Calgary so I would choose another one next time and will not recommend this company to anyone.
- Approximate cost of services:
- $726.00