North Design Windows

We bought a fixer-upper and were looking to install new windows including a washroom window on the main floor. We went with North Design Windows to perform this job in Ottawa. As you can see from the picture the Window is crooked. Our carpenter, myself and my wife all showed him how the Window was crooked (with a level and tape measurer) he argued with us and refused to admit the mistake. It is unacceptable customer service given the obvious error. I am usually a calm individual but I don't have patience for people that don't admit their mistakes and fix the problem. The other windows were installed fine but, I would not recommend this company given the complete denial of an obvious mistake! DO NOT USE NORTH DESIGN WINDOWS.