These are not professional movers. Though they were pleasant and polite, they did not take the require care needed not to damage anything. As such they ended up damaging hardwood flooring, breaking a porch light, banging into trim, and damaging our bedroom furniture. This was the first for 2 of the 4 people they sent. I’m not sure what we could have done to better vet this company, but I would not use them again.
- Approximate cost of services:
- $1,600.00
- Company Response
Dear Client,
We are sorry to hear that your moving experience was not a pleasant one. Our goal is to ensure every client receives professional service and all their concerns are addressed in a timely manner. You may contact our customer service department with your order number or visit our website to fill out a damage claim if this is applicable to your situation. We will ensure to look into your matter right away.For further information, you may read our terms and conditions, for all our company procedures/ protocols and coverage. They are attached to your confirmation e-mail and are also available on our website.
We appreciate your feedback and we will continue to improve our services and provide professional service to our clients all around the country.