What a terrible experience of a move. I will not use them again or recommend them to others. Slow, smelled, overcharged. Not what I wanted or expected for a moving day.
- Approximate cost of services:
- $1,300.00
- Company Response
Sorry to hear that, but certain details of this review are not true. We do apologize for our crew and they're complaining about the job and we do understand your concerns about their appearance, however, it was a hot humid day and all of the guys worked very hard, (as it is peak moving season) more than anyone else, which makes complicated to maintain the appearance standards all the time during the hot day!
Also, your table(Victorian sofa) was returned the next day (it was not left in our truck intentionally - we highly value our customer's belongings) and our manager actually tried so hard to communicate with you to ensure everything is clear and to assist you with all your needs. Unfortunately, it looks like more miscommunication during your correspondence with us. Again, please do reach out to discuss this further, if you still have concerns. We are always open to people and their requests and prioritize transparency with our clients.
Take care, Metropolitan Movers