These people are a phenomenal level of unprofessional. I absolutely will not recommend this company especially if you are in the Halifax region.
They didn't bother wrapping up any of my furniture and promptly proceeded to keep bashing it against several surfaces.
I had to plead with then to assemble any furniture despite the fact that they hadn't even worked for the three hour minimum that they bill you for.
The highlight of the move was when I pointed out the extensive damage to a very expensive table. They took pictures and the head of the Halifax branch promised me that he has gone down to my furniture company and personally ordered the identical table. He will have it delivered within a week. It's been well over a month and he refuses to answer my calls and I certainly don't have a table. The real kicker is the company hasn't even sold the table in over two years. Upon calling Metropolitan movers, they initially told me to deal with it directly with my mover and now they claim my complaint has expired. My biggest regret is not blocking the credit card payment as soon I saw the damages.
- Approximate cost of services:
- $480.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
Hello, please let us know what was you order number so we can look into your claim. Thank you