I had leaf filter installed approximately 3 years ago. Company had to return in a year or so as during heavy rains water poured over in several areas. Deflectors were installed which seemed to correct this problem. I was not charged for this service call and I wouldnt have expected to be charged given the lifetime warranty offered by leaf filter. During a heavy rain a few weeks ago I noticed water again pouring from one area (where a deflector had been installed). I was informed that I would be paying a $95 service fee for them to come and look at it and adjust the deflector if necessary. Im very disappointed with the supposed lifetime warranty!!!
- Approximate cost of services:
- $6,000.00
- Company Response
We hope to clear up any misunderstanding. Please do not hesitate to call 800-749-4566, so we can work together to find a solution.