Reed Security

Alarm Systems
Calgary AB T2C
Write a Review
Write a Review


Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

94%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars

Reviews for Reed Security

Average customer rating:
10 10 (16 reviews)

Sort by

Andy Czerwonka from Calgary
Andy Czerwonka from Calgary
3 reviews Calgary, AB
10/10

Simple and Efficient

I got exactly what I was looking for, a simple and efficient installation and transaction.

I left the cost field set to $1, because the cost it not Homestars business to know. I did feel there was value for the service.

Approximate cost of services:
$1.00
Was this review helpful?
Company Response

Thank you Andy! It was a pleasure working with you on this project.

Marianne
Marianne
1 review , AB
10/10

Excellent service and communication

Our alarm system in Calgary stopped working and the company we were with did not attach any urgency to fixing it. Luckily we were on a month to month contract, and so we looked in Homestars to see who else would offer quality alarm services. We are SO glad we found Dave at Reed Security. His credentials are top knotch (A+ with BBB) and very good reviews on Homestars. We have had the most excellent experience with Dave. He came the very next day, and installed a new unit with great features. The price was competitive. We also had him install new motion detectors as the old ones were poor quality and old. He answers his phone right away or calls you back in short order. Very competent and very personable. Highly recommend Dave at Reed Security for your home alarm needs.

Approximate cost of services:
$900.00
Was this review helpful?
Company Response

Thank you Marianne, it's been a great pleasure working with you!

Darrell
Darrell
5 reviews Calgary, AB
10/10

Thanks Dave!

We have worked with Dave at Reed Security twice now to install alarm systems in our previous home and now new house. It is refreshing to deal with someone who is as knowledgeable and skilled as Dave. And most important you can trust Dave - he puts your interests first and takes pride in what he does and does not take short cuts. His customer service is amazing as well and his support does not end once the install is done. We would highly recommend Dave and Reed to anyone. We're glad we found him! Thanks Dave! Always a pleasure!

Approximate cost of services:
$200,000.00
Was this review helpful?
Company Response

Thanks for this Darrell! It was a pleasure working with you again.

mikerhickey in Calgary
mikerhickey in Calgary
0 reviews Airdrie, AB
10/10

Amazing install and service

The professionalism and knowledge of the installer helped me ensure my home is safe and secure

Approximate cost of services:
$1,300.00
Was this review helpful?
Company Response

Thank you sir, it was a pleasure working with you!

10/10

Clean and Professional Setup

Dave at Reed was very good at providing the quote for our new security system and in arranging a convenient day that fit into our moving calendar so we had a new system ready for when the furniture comes. He was really good in the house siting the various components and the finished system looks great. A big improvement over our admittedly older system in the house we are leaving. The equipment is probably not the cheapest alternative but we already have a self monitored system in another property and this monitored system looks great, blends in well and the application for you phone and keyfobs are nice. A really good install and a very personable and professional installed.

Approximate cost of services:
$3,000.00
Was this review helpful?
Company Response

Thank you so much! I had a lot of fun working on your system, as your home had some unique features. We're so glad you're happy with the finished product. Thanks for your business!

Private User
Private User
Private User reviews Calgary, AB
10/10

Excellent service

David was prompt, he explained everything very well. The installation was seamless and the system is easy to understand.

Approximate cost of services:
$1,400.00
Was this review helpful?
Company Response

Thank you for your review! I'm glad I was able to make a potentially complicated installation a little more simple for you :)

kenka
kenka
0 reviews Calgary, AB
10/10

Home Security Switch Over

Changed home security service providers to Reed Security. From the beginning to the end, initial consult, system analysis, system design, quote and install the service is second to none. Knowledgeable, experienced and trustworthy! Won't tell or sell you anything you don't need. Our new system functions better and faster than previous with more and better functionality. Great people, technology and company. Recommended! Approximate cost includes all equipment services and contract.

Approximate cost of services:
$2,000.00
Was this review helpful?
Company Response

Thanks for the great review! It's been a pleasure working with you!

M n W in Calgary
M n W in Calgary
0 reviews Calgary, AB
10/10

Effective, friendly and efficient alarm service

We upgraded our existing home alarm system plus added garage security and got a number of quotes but chose Reed Security based on great service and explanations from Dave. We are very happy with the result and Dave was excellent in doing a thorough job looking at options to suit our needs and then showing how the system works. The new wall-mounted panels are great and easy to use and we like using the link to the online information to check our alarm status (like - did I remember to set the garage alarm??) and are very satisfied with the result and the ease of using the upgraded system. We are happy to recommend Reed Security and Dave to our Calgary friends.

Approximate cost of services:
$1,200.00
Was this review helpful?
Company Response

It was such a pleasure working with you both, from start to finish. Thanks for the kind words!

Neal
Neal
1 review Calgary, AB
10/10

Home alarm and video monitoring system

After getting a package priced out by Vivint in our new-build home I had concerns around the wireless system and it's "high tech" keypad for monitoring and integration. Ultimately what we were looking for was a good solid home security system that allowed for the monitoring service to be shut off or discontinued if so desired. The system that was installed was effectively a wired system which uses "invisible" door contacts and is actually as a result less visible than any of the Vivint or similar components. The installation was very well done using state of the art components (read: effective, not gimmicky), and the video monitoring side allowed for the installation of 3 high resolution cameras with night vision. The video data is stored to allow for weeks of data to be reviewed and everything in this regard sits within a personal home storage device as opposed to a cloud-based system.

The aesthetics of the package are fantastic and simple, and don't suffer from a future need for upgrading hardware/software as an entirely app-based system would. The overall look and functionality is in keeping with a modern well-built home and fits with a more contemporary style. I have referred all my friends in Calgary to Reed for their home security needs and encourage them to educate themselves on the advantages of purchasing a system that belongs to them, and doesn't expose them or leave them at the mercy of potential spikes in system operating costs.

Very very pleased!

Approximate cost of services:
$2,600.00
1 of 1 people found this review helpful.
Was this review helpful?
Company Response

Thanks Neal! Nothing makes me happier than someone who sees real value in good, reliable equipment. Quality is always our highest priority, and we're glad you saw that in us. All the best!

Tommy P.
Tommy P.
1 review Pickering, ON
10/10

Alarm system

Great work at a good price. Will use them again and would recommend Dave and team !!

Approximate cost of services:
$1,450.00
Was this review helpful?
Company Response

Thank you Tom! It was a pleasure working with you, from planning through to installation. Looking forward to the next one!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Reed Security

Reed Security is a locally-owned business that offers custom-designed alarm systems and high-definition video surveillance. We are looking to build long-term relationships with clients based on trust, good workmanship, and top-quality product. No two houses are the same, so all our systems start with a free, no-obligation security evaluation of your home. Request a quote today to set up an appointment!

CATEGORIES
Alarm Systems
PRODUCTS
Wired/Wireless Alarm Systems, Smart Automated Alarm Systems, HD Surveillance, Access Control
SERVICES
Residential/ Commercial
WEBSITE
https://www.reedsecuritycalgary.com
YEAR ESTABLISHED
2016
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.